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Service Advisor Automobile

2 weeks ago

Mumbai Maharashtra, India Deep Technology Full time

Job description

Roles and Responsibilities
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases

Looking for a service advisor who have 2 to 4 years of experience of Automobile industry

Experience
- Minimum 1 years of experience is must.

Qualification
- minimum Graduate / Diploma in automobile Engineering

Location
- Mumbai
- Required skills:
Technical competence

Good communication skills.

The ability to coach and develop others.

Commercial awareness

Conscientiousness

Perks and Benefits

Salary+ Incentive,

PF,

Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 4 years (preferred)
- Service Advisor: 2 years (preferred)

Work Location: In person