Process Coordinator Sales

2 weeks ago

Remote, India Super Scholar Full time

**About Us**:
We are a leading hair transplant company specializing in providing advanced hair restoration solutions. Our team is dedicated to delivering the highest quality care to our clients and maintaining excellence in all our processes. We are looking for a highly organized, detail-oriented, and proactive Process Coordinator to help manage and optimize our operational processes.

**Job Overview**:
The Process Coordinator will be responsible for overseeing, coordinating, and optimizing the day-to-day operations of the hair transplant process. This role will focus on ensuring smooth communication, managing timelines, and ensuring that all stages of the process—from consultation to post-operative care—are handled efficiently and effectively.

**Key Responsibilities**:

- Coordinate and streamline processes related to hair transplant procedures, from initial consultation to post-operative care.
- Ensure all client appointments, treatments, and follow-ups are scheduled and executed without delays.
- Maintain accurate records of patient consultations, medical histories, and treatment plans.
- Act as a point of contact between patients, medical staff, and administrative team to ensure a seamless experience.
- Monitor inventory of supplies and medical equipment, ensuring timely ordering and adequate stock levels.
- Assist in preparing pre-operative and post-operative documentation and ensure all necessary information is provided to patients.
- Collaborate with medical and administrative teams to ensure processes comply with industry standards and regulations.
- Track and resolve any operational issues or delays, ensuring high levels of client satisfaction.
- Assist in developing and improving workflow processes to increase efficiency.
- Provide continuous feedback and suggest improvements to senior management.
- Create and deliver PowerPoint presentations for internal and client-facing meetings, summarizing key processes, progress, and updates.

**Qualifications**:

- Bachelor’s degree in healthcare administration, business management, or related field (preferred).
- experience in medical industry is a plus.
- Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, both verbal and written.
- Ability to work under pressure and maintain attention to detail.
- Proficient in using office software (Microsoft Office Suite, Google Workspace, etc.) and scheduling tools.
- **Proficiency in Microsoft PowerPoint and the ability to create impactful and professional presentations.**:

- Knowledge of medical terminology and processes related to hair transplants is a plus.
- Strong problem-solving and critical-thinking abilities.

**Benefits**:

- Competitive salary based on experience.
- Opportunities for professional growth and development.
- Health benefits.
- Collaborative and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹360,000.00 per year

Schedule:

- Morning shift

Application Question(s):

- Do you have wfh setup?
- Are you ok with 12pm to 9 pm shift or 2pm to 11pm shift?

**Experience**:

- total work: 1 year (required)

Work Location: Remote

**Speak with the employer**
+91 8081474172

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