Telesales Agent

4 days ago

Mangalore Karnataka, India Astra Source Full time

**Key Responsibilities**:

- **Outbound Calls**: Make outbound calls to potential customers to introduce and promote products or services.
- **Lead Conversion**: Identify customer needs, handle objections, and convert leads into sales.
- **Product Knowledge**: Maintain a thorough understanding of products, services, and promotions to effectively communicate benefits to customers.
- **Customer Relationship Management**: Build and maintain strong relationships with customers, ensuring a positive experience.
- **Sales Targets**: Meet or exceed daily, weekly, and monthly sales targets.
- **Record Keeping**: Accurately record call information, sales, and customer feedback in the CRM system.
- **Follow-Up**: Follow up on leads, inquiries, and past customers to encourage repeat business and referral opportunities.
- **Team Collaboration**: Work closely with other team members to improve sales processes and share best practices.

**Requirements**:

- **Experience**: Previous experience in telesales, telemarketing, or a similar sales role is preferred.
- **Communication Skills**: Excellent verbal communication skills, with a clear, persuasive, and friendly speaking style.
- **Sales Ability**: Strong sales acumen with the ability to close deals and handle objections effectively.
- **Customer Focus**: Ability to understand customer needs and provide suitable solutions.
- **Tech-Savvy**: Comfortable using CRM systems, phone systems, and other sales-related software.
- **Goal-Oriented**: Self-motivated with a strong desire to meet and exceed sales targets.
- **Adaptability**: Ability to work in a fast-paced environment and adapt to changing priorities.
- **Multilingual (Optional)**: Proficiency in English, Hindi, Kannada and other south indian languages.

**Education**:
High school diploma or equivalent; further education or certifications in sales or related fields are a plus.

**Benefits**:

- Competitive salary and commission structure
- Training and career development opportunities
- Performance-based incentives and rewards
- Health and wellness benefits.
- Food, Accommodation provided.

**Job Types**: Full-time, Permanent, Contractual / Temporary
Contract length: 12 months

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi and Kannada (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/11/2024

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