Customer Service Staff

Key Responsibilities: 1. Open the doors for customers. 2. Greet customers, take orders, and serve ice cream 3. Provide excellent customer service, respond to queries, and resolve issues 4. Maintain a clean and organized workspace, adhering to health and safety standards 5. Manage cash and card transactions accurately 6. Work efficiently in a fast-paced...

**Note**: - **Hiring for Mumbai, Chennai, Delhi, Hyderabad, Kolkata, Bangalore.**: - **Proficiency into regional language is mandatory.** **Job Summary**: The CC executive will be the face of BVC Logistics for customers and partners. - Follow up with clients for payments. - Handling all inbound calls from the customers and resolving their queries,...

**Analyzing Customer Feedback**:Analyzing surveys, complaints, and other feedback to identify trends and patterns, and to inform quality improvement efforts. - **Implementing Quality Assurance Procedures**:Developing and implementing procedures to ensure consistent service quality, including training, guidelines, and monitoring tools. - **Conducting Quality...

**Responsibility**: - Guide customers through solutions and provide clear instructions. - Maintain accurate records of customer interactions and transactions. - Collaborate with other teams to improve product functionality and customer experience. - Assist in the development of support documentation and knowledge base articles. - Meet or exceed performance...

**Responsibility**: - Identify and troubleshoot technical issues related to our products or services. - Guide customers through solutions and provide clear instructions. - Escalate complex issues to the appropriate department for resolution. - Maintain accurate records of customer interactions and transactions. - Collaborate with other teams to improve...

Design and develop training programs tailored to the needs of automotive service personnel, including technical skills training, customer service training, and compliance training. - Develop training materials such as manuals, presentations, videos, and hands-on exercises to support training programs. - Conduct training sessions for automotive service...

**Position**: Office Support Executive **Department**: Administration **Location**: Sylvi Headquarters **Reports to**: Admin Manager / HR Manager **Job Overview** The Office Support Executive helps keep the office clean, organized, and running smoothly. This role includes cleaning tasks, serving refreshments, handling basic paperwork, and helping staff...

Job Description:Key Responsibilities:1)Oversee daily outlet operations and ensure smooth functioning.2)Lead and manage staff scheduling, training, and performance.3)Ensure excellent customer service and handle queries/complaints.4)Monitor inventory, stock levels, and reduce wastage.5)Drive sales targets and manage POS system.6)Maintain hygiene, safety, and...

**Customer Interaction**: - Greet customers in a friendly and professional manner. - Understand and assess customer vehicle concerns through in-depth discussions. - Explain recommended services and repairs to customers, providing transparent estimates and timelines. - Build and maintain strong customer relationships, ensuring customer satisfaction. -...

Job descriptionKey Roles and Responsibilities1.⁠ ⁠Documentation and Maintenance•⁠ ⁠Maintain and update regulatory requirements of Store and Crew documents.•⁠ ⁠Develop reporting documents for the crew.•⁠ ⁠Prepare store operation formats.2.⁠ ⁠Store Management and Operations•⁠ ⁠Complete store administration and ensure compliance...