Customer Service/quality Control

1 week ago

Surat Gujarat, India Jay Air Systems Pvt Ltd Full time

**Analyzing Customer Feedback**:Analyzing surveys, complaints, and other feedback to identify trends and patterns, and to inform quality improvement efforts.
- **Implementing Quality Assurance Procedures**:Developing and implementing procedures to ensure consistent service quality, including training, guidelines, and monitoring tools.
- **Conducting Quality Audits**:Regularly auditing service interactions and processes to identify deviations from standards and implement corrective actions.
- **Training and Development**:Providing training to service staff on quality standards, procedures, and best practices.
- **Problem Solving**:Identifying and resolving service quality issues, including root cause analysis and implementation of corrective actions.
- **Reporting and Communication**:Preparing reports on service quality performance, communicating findings to stakeholders, and recommending improvements.

Skills and Qualifications:

- **Analytical Skills**: The ability to analyze data, identify trends, and draw conclusions.
- **Communication Skills**: Strong written and verbal communication skills to effectively communicate with staff, management, and customers.
- **Problem-Solving Skills**: The ability to identify and resolve service quality issues.
- **Attention to Detail**: The ability to identify subtle deviations from quality standards.
- **Interpersonal Skills**: The ability to interact effectively with staff and customers.
- **Data Analysis**: Familiarity with data analysis tools and techniques.
- **Training and Development**: Experience in training and developing service staff.
- **Knowledge of Quality Management Systems**: Understanding of quality management principles and methodologies.
- **Customer Service Experience**: Experience in a customer service environment, preferably with a focus on quality assurance.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

  • Quality Controller

    1 week ago

    Bakrol, Ahmedabad, Gujarat, India Alnico Control Panels Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company Summary:· Alnico is a premier manufacturer and supplier of electrical panel boards, catering to a wide range of sectors including hospitals, buildings, industries, and solar projects.· Our expertise lies in supplying high-quality panels for solar MW scale utility projects, specifically specializing in 800VAC LT panels and ACDBs.· As part of our...

  • Quality Controller

    1 week ago

    Surat, Gujarat, India MK Patwari Services Pvt Ltd Full time

    **Job Title**: Quality Control Executive **Location**: Surat **Industry**: Textile/Garment Industry **Salary**: ₹20,000 - ₹30,000/month **Key Responsibilities**: - Inspect raw materials, in-process production, and finished goods to ensure compliance with quality standards. - Monitor stitching, fabric quality, measurements, and overall product...

  • Quality Control Executive

    1 week ago

    Ichchhapor, Surat, Gujarat, India Rushabh Vinit Labdhi (RVL) Jewels Private Limited Full time

    Quality Control Executive 1. Standards and SOP: - To identify / define quality standards for particular jewelry manufacturing, for each stage of production process including final inspection stage. - To define the process for inspection and testing, for identification of defect at each stage of the processing and accordingly guide the production staff. -...

  • Quality Control Inspector

    1 week ago

    Surat, India V-Trust Inspection Service Co., Ltd Full time

    **Job Description：** 1) Closely communicate with the Inspection Coordinators to schedule the inspection assigned. 2) Implement inspection according to operation guidelines, inspection guidelines, and any special instructions provided by the company. 3) Complete inspection report with photos and submit it to Technical Manager within the required time...

  • Quality Assurance

    2 weeks ago

    Karanj, Surat, Gujarat, India Cambay technopack pvt ltd Full time

    Documenting and reporting product or service quality levels - Developing and implementing standards for inspection - Developing a workflow for product inspection - Developing plans to help a company manage waste - Communicating with other team members to solve problems - Following up with the appropriate channels when mistakes are found - Training other...

  • Quality Controller

    2 weeks ago

    Sachin, Surat, Gujarat, India Rishi Jobs Full time

    CV: 6351133546 Quality Control (QC) Executive Location: Sachin GIDC, Surat **Salary**: ₹18,000 - ₹22,000 Office Time: 10 AM - 7 PM **Responsibilities**: - Perform quality checks on products - Ensure compliance with quality standards - Report defects or issues to the concerned team **Requirements**: - Engineering background preferred - Diploma...

  • Quality Control

    2 weeks ago

    Surat, Gujarat, India SHREE GANESH CORPORATION Full time

    Perform all daily inspections and tests of the scope and character necessary to achieve the quality of construction required in the drawings and specifications for all works under the contract performed ON or OFF site. - Carry out inspection and check for all quality-related procedures in the site and ensures activity at the site is as per the approved...

  • Head of Quality Assurance/Quality Control

    1 week ago

    Surat, Gujarat, India Citizen Umbrella Manufacturers Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilitiesQuality Assurance Strategy & Leadership:Develop and implement a comprehensive QA/QC strategy covering the entire production process, from yarn sizing, weaving, dyeing, and printing to fabric coating.Establish quality standards, testing procedures, and inspection protocols to ensure product excellence at each production stage.Drive...

  • Quality Controller

    6 days ago

    Ahmedabad, Gujarat, India CHEMIETRON CLEAN TECH PRIVATE LIMITED Full time

    Location: Changodar, Ahmedabad Company: Chemietron Clean Tech Pvt Ltd Department: Quality Control Employment Type: Full-Time **About Us**: Chemietron Clean Tech Pvt Ltd is a leading provider of cleanroom and HVAC solutions for pharmaceutical and healthcare industries. With a commitment to quality, innovation, and customer satisfaction, we are expanding...

  • Customer Service Import

    6 days ago

    Surat, Gujarat, India Busisol Sourcing Full time

    Customer Service - Communication with Prospective Customers - Filing and Reporting - Invoice Handling - Audit Control - Import - Export Handling / Ocean, Road and Air Transportation - Documentation & Follow up of Customs Procedure - Proper Follow up for Nominated Shipments - Booking Procedure with Carriers and Truckers **we want minimum one year experience...