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Head of Quality Assurance/Quality Control

2 weeks ago

Surat, Gujarat, India Citizen Umbrella Manufacturers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  1. Quality Assurance Strategy & Leadership:

  2. Develop and implement a comprehensive QA/QC strategy covering the entire production process, from yarn sizing, weaving, dyeing, and printing to fabric coating.

  3. Establish quality standards, testing procedures, and inspection protocols to ensure product excellence at each production stage.

  4. Drive continuous improvement initiatives aimed at minimizing defects, enhancing product quality, and optimizing production consistency.

  5. Process Quality Control:

  6. Oversee quality control at all stages: yarn sizing, fabric weaving, dyeing, printing, and coating, ensuring that every process meets predefined quality criteria.

  7. Set up and maintain key checkpoints during production to ensure real-time quality monitoring and prevent defects from reaching the next stage.

  8. Implement corrective and preventive actions (CAPA) for addressing quality issues that arise during production.

  9. Inspection & Testing:

  10. Supervise the inspection of raw materials (yarn, dyes, chemicals), in-process materials (woven fabrics, dyed fabrics), and finished products (printed, coated fabrics).

  11. Develop and enforce testing methods (physical, chemical, and performance tests) to evaluate the quality of fabric during and after processing.

  12. Coordinate with external testing labs for specific assessments as needed (e.g., color fastness, shrinkage, tensile strength, abrasion resistance).

  13. Defect Analysis & Root Cause Investigation:

  14. Analyze defects and customer complaints to identify the root causes of quality issues in sizing, weaving, dyeing, printing, and coating processes.

  15. Collaborate with production teams to implement corrective actions and ensure that lessons learned are integrated into process improvements.

  16. Supplier Quality Management:

  17. Work closely with the procurement team to ensure that suppliers of raw materials (yarn, dyes, chemicals) meet the company quality standards.

  18. Conduct supplier audits and monitor the quality performance of key suppliers to ensure the consistency of incoming materials.

  19. Develop and maintain quality agreements with vendors to ensure continuous improvement in raw material quality.

  20. Compliance & Regulatory Standards:

  21. Ensure that the production process complies with all relevant industry and regulatory standards, including environmental regulations concerning dyeing and chemical usage.

  22. Stay up-to-date on the latest textile industry standards (ISO, Oeko-Tex, GOTS) and ensure the company maintains certifications as needed.

  23. Lead efforts to maintain environmental, health, and safety (EHS) compliance, especially in dyeing and coating sections.

  24. Documentation & Reporting:

  25. Maintain detailed records of quality inspections, test results, and non-conformance reports for audit and review purposes.

  26. Prepare monthly QA/QC reports for management, highlighting key quality trends, issues, and improvement opportunities.

  27. Ensure that all quality processes are documented and aligned with industry best practices.

  28. Team Leadership & Development:

  29. Lead and manage the QA/QC team, ensuring clear communication of quality expectations and providing training where necessary.

  30. Foster a culture of quality awareness throughout the organization, conducting training for production staff on quality standards and protocols.

  31. Set performance goals for the QA/QC department and regularly assess team performance against these metrics.

  32. Customer Satisfaction & Continuous Improvement:

  33. Engage with the customer service team to address quality-related customer complaints and issues.

  34. Implement feedback loops to capture customer input on product quality and drive continuous improvement initiatives.

  35. Develop product improvement plans based on customer feedback, market trends, and internal quality performance data.

  36. Technology & Innovation in Quality Management:

  37. Explore and adopt new technologies and equipment for quality control, such as automated inspection systems and fabric testing equipment.

  38. Use data analysis tools to track quality performance and identify areas for improvement.

Preferred candidate profile

  • Bachelor's degree in Textile Engineering, (Masters preferred).

  • 8+ years of experience in quality assurance/control in the textile industry.

  • In-depth knowledge of textile production processes (yarn sizing, weaving, dyeing, printing, coating).

  • Expertise in QA/QC methodologies, including ISO standards, lean manufacturing, and statistical process control (SPC).

  • Strong understanding of textile testing standards and regulatory compliance.

  • Leadership experience managing cross-functional teams and quality improvement initiatives.

Perks and benefits

  • Full-time role, based in the manufacturing facility with frequent floor inspections.

  • Requires collaboration with various departments (production, procurement, R&D) and regular communication with suppliers.

  • May require occasional travel to suppliers or customers for quality audits and support.