Customer Service Associate

2 weeks ago

Madurai, India Beehive Call Services Full time

Roles and Responsibilities
- Develop objectives for the call center’s day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and other procedures
- Prepare reports for different departments or upper management

**Salary**: ₹9,000.00 - ₹11,000.00 per month
- Night shift
- Students Currently studying can apply
- Arrears not a problem

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Salary**: ₹9,000.00 - ₹11,000.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- thallakulam, Madurai - 625010, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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