
Fresher Fluent English
1 day ago
**Fresher Fluent English**:
**Job Title**: Customer Service Executive (Fresher - Fluent English)
**Location**: [Raipur]
**Reports To**: [Insert Title, e.g., Team Leader, Customer Service Manager]
**Job Overview**:
We are looking for a passionate and energetic **Fresher** with excellent English communication skills to join our customer service team. As a Customer Service Executive, you will engage with customers, answer their queries, and provide support through various communication channels. This is an excellent opportunity for someone eager to start their career in customer service or sales with a company that values growth and development.
**Key Responsibilities**:
- **Problem Solving**: Address and resolve customer issues or concerns promptly, ensuring customer satisfaction and loyalty.
- **Product Knowledge**: Develop a deep understanding of our products and services to provide accurate and helpful information to customers.
- **Documentation**: Maintain accurate records of customer interactions and issues in the CRM system.
- **Customer Retention**: Ensure a positive customer experience and work towards building lasting relationships with customers.
- **Team Collaboration**: Work closely with other team members to meet daily targets, and assist in improving processes or providing feedback.
- **Training & Development**: Participate in training sessions to develop your skills and grow within the company.
**Qualifications**:
- Fresher with a passion for customer service and strong communication skills.
- Fluency in English (both verbal and written) is essential.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Excellent listening skills and the ability to communicate clearly and professionally.
- Ability to handle multiple tasks and stay organized.
- Willingness to learn and grow in a professional environment.
- Ability to work in a team-oriented environment and contribute positively.
**Preferred Skills & Competencies**:
- Experience in customer service or sales (not required for freshers).
- Basic knowledge of CRM software or customer service tools is a plus.
- Strong problem-solving abilities and a positive attitude.
- Ability to work in a fast-paced environment.
- Adaptability and openness to feedback.
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- Fluent English: 1 year (required)
- Good Communication: 1 year (required)
- Convensing: 1 year (required)
Work Location: In person
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