Mice Operations

2 days ago

Gurugram Haryana, India T4 Initiatives Pvt Ltd Full time

**Key Responsibilities**:
1. **Client Query Management**:
Handle queries of corporate clients, providing timely and accurate responses.

2. **Vendor Coordination**:
Coordinate with domestic and international hotels and vendors for availability, rates, and other requirements as per client needs.

3. **Transport Arrangements**:
Organize and coordinate transportation arrangements with vendors, ensuring timely and smooth travel logistics.

4. **Staff Briefing**:
Brief and update staff on new rates, changes in hotel policies, and any operational updates related to MICE activities.

5. **Issue Resolution**:
Provide solutions to issues arising during group events, ensuring resolution on priority. Address general complaints and handle customer concerns effectively.

6. **Client Coordination**:
Manage day-to-day coordination with clients, ensuring seamless communication and client satisfaction.

7. **Customer Relations Management**:
Assist in managing and nurturing positive customer relationships. Monitor and evaluate customer feedback to ensure service improvement.

8. **Research and Reporting**:
Conduct research and prepare statistical reports related to MICE operations. Analyze data for continuous improvement.

9. **Team Supervision and Training**:
Supervise and train staff involved in MICE operations, ensuring high-quality service delivery and efficient team functioning.

10. **Project Tracking**:
Track the status of current and new MICE projects, ensuring milestones and deliverables are met within timelines.

11. **Itinerary Management**:
Schedule itineraries by identifying, booking, and confirming travel routes, carriers, lodging, and verifying space availability and rates. Issue tickets and manage group travel logistics.

**Qualifications**:
1. **Educational Qualification**:
Bachelor’s degree in business, hospitality, event management, or a related field.

2. **Experience**:
Proven experience in operations management within the travel and MICE industry.

3. **Communication Skills**:
Excellent communication and interpersonal skills, with the ability to interact with clients, vendors, and staff effectively.

4. **Industry Knowledge**:
In-depth knowledge of travel industry trends, MICE event planning, and best practices in the field.

5. **Work Under Pressure**:
Ability to work under pressure and meet tight deadlines, while maintaining a high level of accuracy and professionalism.

**Job Types**: Full-time, Permanent

Pay: ₹156,937.88 - ₹955,430.19 per year

Schedule:

- Day shift

**Experience**:

- MICE Operations: 4 years (required)
- Events management: 3 years (required)

Work Location: In person

  • Mice Operation

    1 week ago

    Gurugram, Haryana, India Career Strategy Solutions Full time

    Job Title: Mice /Travel Operations Location: Gurgaon MG Road Key Responsibilities: End-to-end MICE/Travel Operaton project management. Liaise with clients, suppliers, and venues. Oversee event logistics, including travel arrangements and accommodation. Manage budgets and ensure cost-effectiveness. Coordinate on-site event execution. Provide post-event...

  • MICE Operations Manager

    2 weeks ago

    Delhi, Gurugram, NCR, Noida, India House Of Vacations Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Roles and ResponsibilitiesManage outbound MICE operations from start to finish, ensuring seamless execution of events.Coordinate with clients, suppliers, and internal teams to meet their requirements and expectations.Plan and execute itineraries for international MICE groups, including transportation, accommodation, and activities.Handle all aspects of...

  • ▷ Apply Now: Senior Manager-MICE Operations

    4 weeks ago

    Gurugram, Gurugram, India ADIONA Full time

    Job Description Company Description Adiona Travels Pvt Ltd, founded in 2013, is a leading MICE (Meetings, Incentives, Conferences, and Exhibitions) company based in Gurugram, India. We specialize in creating seamless, high-impact experiences for corporate events both within India and internationally. Our services include corporate conferences, venue...

  • Event Sales Manager

    3 weeks ago

    Gurugram, Haryana, India, IN Chillax Holiday Pvt Ltd Full time

    Chillax Holiday Pvt Ltd is a leading business‑travel & MICE management company based in Gurugram. We offer end‑to‑end solutions in corporate travel, private & corporate events, meetings, incentives, conferences, and exhibitions. Our strength lies in client‑centric service, cost‑effectiveness, and a strong vendor network. Role OverviewAs the...

  • Intern, Event Operations

    2 weeks ago

    Gurgaon, Haryana, India Cvent Full time

    Overview Cvent is a leading meetings events and hospitality technology provider with more than 4 800 employees and 22 000 customers worldwide including 53 of the Fortune 500 Founded in 1999 Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels special event venues...

  • Event Sales Manager

    3 weeks ago

    Gurugram, India Chillax Holiday Pvt Ltd Full time

    Chillax Holiday Pvt Ltd is a leading business‑travel & MICE management company based in Gurugram. We offer end‑to‑end solutions in corporate travel, private & corporate events, meetings, incentives, conferences, and exhibitions. Our strength lies in client‑centric service, cost‑effectiveness, and a strong vendor network. Role Overview As the...

  • Apply Now: Event Sales Manager

    3 weeks ago

    Gurugram, India Chillax Holiday Pvt Ltd Full time

    Chillax Holiday Pvt Ltd is a leading business‑travel & MICE management company based in Gurugram. We offer end‑to‑end solutions in corporate travel, private & corporate events, meetings, incentives, conferences, and exhibitions. Our strength lies in client‑centric service, cost‑effectiveness, and a strong vendor network. Role Overview As the...

  • Event Sales Manager

    3 weeks ago

    Gurugram, Gurugram, India Chillax Holiday Pvt Ltd Full time

    Job Description Chillax Holiday Pvt Ltd is a leading businesstravel & MICE management company based in Gurugram. We offer endtoend solutions in corporate travel, private & corporate events, meetings, incentives, conferences, and exhibitions. Our strength lies in clientcentric service, costeffectiveness, and a strong vendor network. Role Overview As the...

  • Corporate Sales

    2 weeks ago

    Gurugram, Mumbai, India ACME SERVICES PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsible to generate MICE BusinessHandling of International and Domestic Corporate Travel Sales & OperationsIdentifying the corporates and generating new inquiriesTo develop and maintain relationships with all corporate & leisure customersResponsible for aggressive selling of Corporate MICEDrive sales through Key accounts and contract with new corporates...

  • Sales Lead

    3 weeks ago

    Gurugram, Gurugram, India Enout Full time

    Job Description About Enout: Enout is redefining how businesses experience travel and events. We design impactful corporate experiences, MICE solutions, and tailored travel programs for enterprises that value innovation and scale. We are growing fastand we're looking for passionate sales professionals to join our journey. Role Overview: As a B2B Sales...