Process Expert

21 hours ago

Bengaluru, India CAPCO Full time

**About Us**

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognise that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table - so we’d love to know what makes you different.

**We are/have**:

- Experts in banking and payments, capital markets and wealth and asset management
- Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture

**Experience: 3-9 years**

2-5+ years of experience with process management and improvements = the number of years hands on in

this type of role NOT overall experience
- Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety

/ high volume of tasks while maintaining quality delivery
- Understands the operational environment, processes and controls needed to execute requirements.

Handles sensitive matters with discretion and confidentiality
- A results-driven professional. Proven track record of achieving bottom-line results from process

improvements. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up

his/her sleeves’ to get the job done. Proven success in holding individuals accountable for progress

against agreed deliverables
- Outstanding relationship building and management. Ability to engage stakeholders at different levels of

seniority and create followership. Ability to formulate joint ‘win-win’ agendas and follow them through to

execution
- Strong influencing and communication skills - oral, written and presentation. Proven success in

communicating process terminology in a simple way
- A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with

onshore and offshore resources
- A proven ability to work independently, solve problems and make balanced judgments / decisions
- Demonstrates ability to work with limited direction and multi-task without loss of quality
- Ability to perform the role of ‘Change/ Transformation Leader’
- Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
- Demonstrates understanding of and commitment to the Group’s core values

**We offer**:

- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A diverse, inclusive, meritocratic culture

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