Customer Service Executive

1 week ago

Gurugram Haryana, India Intenim technologies pvt ltd Full time

Customer Support Executive Duties:
*Maintain excellent customer satisfaction and review support tickets for appropriate resolution

*Provide customer support through phone and chat

*Work with other departments to resolve customer issues in a timely manner

*Serve as a point of contact for customer support and complaints

Proactively identify, investigate, and resolve recurring customer support issues

*Maintain appropriate documentation and records of customer interactions

*Maintain appropriate files regarding each customer interaction

*Proactively gather and utilize customer feedback and suggestions

*Review customer satisfaction reports to ensure customers are satisfied with the support they receive

*Contribute to the development of future customer support processes

*Communicate effectively with peers and managers

*Communicate to customers during outbound phone calls

Verifies customer requests are accurate and consistent

Customer Support Executive Responsibilities:
*Answer inbound customer calls

*Handle renewals and cancellations

*Provide account information and status

*Provide workflow assistance

*Manage all customer issues and requests

*Develop and improve customer experience

*Work with IT and Finance teams to resolve customer issues

Manage complaints

Requirements And Skills:
Bachelor’s degree in business, computer science or engineering

2+ years of experience in commercial support

Excellent verbal and written communication, analytical and problem-solving skills

Strong customer service skills

Strong interest in IT or construction products

Knowledge of Excel, Word, and PowerPoint

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7042324548

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    7 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Executive

    4 hours ago

    Gurugram, Haryana, India Team Vcosmos Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Support Executive

    6 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    *Customer Support Executive* Responsibility: - Should be able to communicate with international users - Excellent Communication in English - Good thought process Eligibility: - Freshers can apply - Any Graduate can apply - Ready to work in rotational shift - Immediate joiners **Salary**: Up to 33k CTC Contact: - 8299290546 **Job Types**: Full-time,...

  • Customer Service Executive

    5 days ago

    Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Customer Service Executive

    5 days ago

    Gurugram, Haryana, India Siyana InfoSolution Full time

    Hii team, We have latest openings for the Flipkart Customer service Executives in Gurgaon. Process : Customer service Executives Company : Flipkart No.of Openings : 200 Salary : Rs 17000 to 20000. Location : Gurgaon/Gurugram Qualifications : Undergraduates/Graduates/Diploma Note : Should carry your resume for the interview and mention on top of resume...

  • Customer Service Executive

    5 days ago

    Gurugram, Haryana, India Kareer Hub Full time

    **Customer Support Executive** Salary upto 40k Unlimited incentives Day Shifts **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (required) Work Location: In person