Customer Relationship Officers

9 hours ago


Thiruvananthapuram, India Ecorgy Solutions Full time

Night Shift

**Job location**:Elippode**:**
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- **To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.**
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- **Job duties include answering incoming phone calls in a timely and efficient manner.**
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- **Schedules and coordinates appointments in the practice management system for patients and clinical staff.**
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- **CRO will provide information, directions and any other assistance to physicians, patient, family of the patients and vendors.**
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- **Excellent telephonic skills, demonstrating professionalism, enthusiasm, competence, and friendliness.**
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- **Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory.**
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- **Excellent multi-tasking, organizational skills, and time management skills.**
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- **Excellent communication skills: the ability to use verbal, written, listening and retention skills to accomplish tasks and instruct others.**
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- **Excellent problem-solving skills: to effectively combine great communication skills with analysis, curiosity and creativity.**
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- **A strong customer service orientation, driven by an ability to empathize with our clients



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