Pre-sales-real Estate
3 days ago
**Job Summary**:
**Key Responsibilities**:
- **Lead Management**:
- Identify, generate, and qualify potential leads through various channels, including online inquiries, referrals, and cold calling.
- Respond promptly to inquiries and provide accurate information about properties, pricing, and project features.
- Maintain and update the CRM system with lead details, follow-ups, and status updates.
- **Client Interaction**:
- Conduct initial discussions to understand client needs and preferences.
- Explain property features, benefits, and available options to potential buyers.
- Arrange site visits or virtual tours for prospective clients, coordinating with the sales team.
- **Collaboration with Sales Team**:
- Work closely with the sales team to ensure a seamless handover of qualified leads.
- Provide insights on customer feedback and requirements to help sales strategies.
- Support the sales team during events, exhibitions, and open houses.
- **Market Research and Analysis**:
- Stay updated on market trends, competitor activities, and industry developments.
- Analyze customer feedback to identify patterns and suggest improvements in marketing or sales strategies.
- **Presentation and Documentation**:
- Prepare presentations, brochures, and other materials to provide detailed property information.
- Assist in creating personalized proposals or offers for high-potential leads.
- Ensure all documentation and client interactions are accurately recorded and stored.
- **Customer Relationship Management**:
- Build and maintain strong relationships with potential clients to foster trust and loyalty.
- Provide post-engagement follow-ups to ensure continued interest and satisfaction.
- Address client queries or concerns promptly and escalate issues to the appropriate department when necessary.
- **Support for Marketing Activities**:
- Assist in implementing marketing campaigns to attract new leads.
- Participate in promotional events, webinars, and property expos to generate interest in projects.
**Requirements**:
- **Education**:
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.
- **Experience**:
- 2-4 years of experience in pre-sales, sales, or customer service, preferably in the real estate sector.
- **Skills**:
- Strong communication and interpersonal skills.
- Excellent negotiation and persuasion abilities.
- Proficiency in CRM software and Microsoft Office tools.
- Ability to handle multiple inquiries and prioritize tasks efficiently.
- **Personality Traits**:
- Customer-focused, proactive, and self-motivated.
- Strong problem-solving and organizational skills.
- High energy and enthusiasm for engaging with clients.
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
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