Professional 2 Information Security

2 weeks ago

Bengaluru, India DXC Technology Full time

Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions.
- Understands a broad spectrum of Privileged Access Management technology to provide part or all detailed technical design which meets customer requirements.
- Develop maintainable, scalable, and secure source code that meets business requirements and team standards.
- Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including questioning, listening, ideas development, permission, and rapport, and influencing.
- Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
- Experience in configuring and supporting various PAM tools primiarily HashiCorp/CyberArk/Beyondtrust administration and management activities with custom defined compliance platform management solutions.
- Expertise in design and implementation of PAM solution.
- Is required to work as an expert and main point of contact for the account as part of PAM service for Platform Security Operations.
- Knowledge and awareness of relevant security procedures and certifications.
- Should be able to Perform troubleshooting and identify the cause of issue for Platform Security managed services.
- In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
- Solve complex technical issues and problems.
- Read/Write Architecture diagrams for Infrastructure Security implementations
- Works within the project team to support iterative development and maintenance support that delivers a high-quality product.
- Supports product owner interactions with customers and development teams to define requirements.
- Contributes to the production of support documentation.
- Performs troubleshooting on defects or discrepancies in requirements identified and resolved with appropriate partners.
- Identify and implements appropriate continuous improvement opportunities.
- Plans work out appropriately, effectively communicates, and responds to escalations/inquiries.
- Performs functional/system integration testing support.
- Support Build and Deployment activities.
- Advanced trouble shooting skills and identify the severity of the issue, Ability to resolve issues quickly to account/customer satisfaction and conduct RCA.
- Provide operational support on a 24x7 rotation basis.
- Provides production support and participates in on-call rotation.

**Technical Requirements**

PAM suite for medium/ large-scale customers across various industry verticals:

- Minimum of 8-10 years’ experience with packaged or custom PAM solutions
- Experience as an Previleged Access management implementer
- HashiCorp
- CyberArk
- BeyondTrust
- Scripting and automation
- Certifications: CyberArk CCDE and ITIL Certifications.

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