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Professional 2 Information Security
2 weeks ago
Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions.
- Understands a broad spectrum of Privileged Access Management technology to provide part or all detailed technical design which meets customer requirements.
- Develop maintainable, scalable, and secure source code that meets business requirements and team standards.
- Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including questioning, listening, ideas development, permission, and rapport, and influencing.
- Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
- Experience in configuring and supporting various PAM tools primiarily HashiCorp/CyberArk/Beyondtrust administration and management activities with custom defined compliance platform management solutions.
- Expertise in design and implementation of PAM solution.
- Is required to work as an expert and main point of contact for the account as part of PAM service for Platform Security Operations.
- Knowledge and awareness of relevant security procedures and certifications.
- Should be able to Perform troubleshooting and identify the cause of issue for Platform Security managed services.
- In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
- Solve complex technical issues and problems.
- Read/Write Architecture diagrams for Infrastructure Security implementations
- Works within the project team to support iterative development and maintenance support that delivers a high-quality product.
- Supports product owner interactions with customers and development teams to define requirements.
- Contributes to the production of support documentation.
- Performs troubleshooting on defects or discrepancies in requirements identified and resolved with appropriate partners.
- Identify and implements appropriate continuous improvement opportunities.
- Plans work out appropriately, effectively communicates, and responds to escalations/inquiries.
- Performs functional/system integration testing support.
- Support Build and Deployment activities.
- Advanced trouble shooting skills and identify the severity of the issue, Ability to resolve issues quickly to account/customer satisfaction and conduct RCA.
- Provide operational support on a 24x7 rotation basis.
- Provides production support and participates in on-call rotation.
**Technical Requirements**
PAM suite for medium/ large-scale customers across various industry verticals:
- Minimum of 8-10 years’ experience with packaged or custom PAM solutions
- Experience as an Previleged Access management implementer
- HashiCorp
- CyberArk
- BeyondTrust
- Scripting and automation
- Certifications: CyberArk CCDE and ITIL Certifications.
