Customer Service Assistant

1 week ago


Madurai, India Beehive Call Services Full time

Roles and Responsibilities
- Develop objectives for the call center’s day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and other procedures
- Prepare reports for different departments or upper management

**Salary**: ₹9,000.00 - ₹10,700.00 per month

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)



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