Client Servicing Executive

4 days ago


Hyderabad Telangana, India Prime Services Private Limited Full time

Responsible for managing a portfolio of Clients
- Manage client relationship to ensure client delight
- Educate the client on the workflow and processes and manage client expectations
- Allocate proper briefs to team members, lead & guide the team for effective planning & execution.
- To monitor and ensure team performance by developing and propagating client service focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
- To handle everyday coordination with clients, and service them timely with the help of delivery team
- Researching on the brand to get information on brand essence, competition, past consumer connects programs etc.
- To ensure immediate response to client issues as per severity and priority
- Ability to build rapport with clients /team
- Familiarity with tools like PowerPoint, Excel, Word etc.
- Ability to multitask and work under pressure / deadlines

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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