Marketing Executive

4 days ago

Hyderabad Telangana, India DRG JPMC Hyderabad Full time

**Position**: Marketing Executive (Client Servicing)

**Location**: Ramgopalpet, Secunderabad, Hyderabad, Telangana 500003

**Salary**: 25K To 35K Per Month

**Experience**: 2 - 5 Years

**Qualification**: Any Degree

**Own Bike Required Company will provide petrol allowances.**

We are seeking a dynamic and client-focused Marketing Executive (Client Servicing) to join our team.

The role involves managing and nurturing client relationships across our group companies, ensuring high client satisfaction, and coordinating internal teams to deliver quality service.

**Roles and Responsibilities**:
1. **Client Relationship Management**
- Serve as the primary point of contact for existing clients.
- Build and maintain strong, long-term client relationships.
- Regularly communicate with clients to understand their evolving needs.

**2. Project Coordination**
- Manage and oversee ongoing projects, ensuring timely delivery.
- Coordinate with internal teams to align with client requirements.
- Monitor project progress and provide regular updates to clients.

**3. Client Satisfaction and Retention**
- Address client concerns promptly and effectively.
- Conduct regular feedback sessions and implement necessary improvements.
- Strengthen relationships to enhance client retention and loyalty.

**4. Service Optimization and Revenue Growth**
- Identify opportunities to upsell and cross-sell additional services.
- Suggest innovative ideas to enhance service value.
- Ensure adherence to SLAs and maintain high-quality standards.

**5. Reporting and Documentation**
- Maintain detailed records of client interactions, project updates, and feedback.
- Prepare and present monthly client servicing reports to management.
- Track key metrics, including client satisfaction and retention rates.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Total Work: 5 years (preferred)
- Marketing: 3 years (preferred)
- Client Service: 2 years (preferred)

Work Location: In person

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