Customer Support Executive

2 days ago

HSR Layout Bengaluru Karnataka, India Superfone Full time

**About Superfone**:
Superfone is India's 1st Business Phone Number built to help SMBs manage their customer interactions better and grow their business. Apart from enabling communication, Superfone aims to enable the business growth of SMBs by providing integrated business software via the phone platform.

**Please read before you apply**
- This is a 100% on-site role based at our office in HSR layout, Bangalore.
- Starting salary: 3 LPA
- There will be a 2 month probation period

**Responsibilities**
- Manage Whatsapp customer support
- Address customer concerns and resolve them
- Escalate customer concerns to the right internal team, raise tickets, track & close them

**Qualifications**
- 1 yr experience in customer support role (or) recent graduates with very good communication skills in English and Hindi.

Pay: ₹11,569.47 - ₹28,648.01 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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