Ticketing Executive
2 days ago
Utilize GDS software (Galileo/Amadeus) to handle air ticketing for both international and domestic travel.
- Build and maintain relationships with corporate clients, understanding their travel needs, and providing personalized service.
- Coordinate and book flights, accommodations, and other travel arrangements according to client preferences and budgetary constraints.
- Ensure compliance with corporate travel policies and negotiate favorable rates with airlines, hotels, and other travel suppliers.
- Handle and resolve any issues or complaints related to travel bookings, ensuring customer satisfaction and retention.
- Collaborate with the finance department to manage billing, invoicing, and financial reporting for corporate travel accounts.
- Develop and maintain strong relationships with travel suppliers, negotiating contracts and ensuring the best possible service for clients.
**Requirements**:
- Bachelor's degree in Tourism, or a related field.
- Proven experience in corporate travel management, with a strong focus on air ticketing using GDS software (Galileo/Amadeus).
- In-depth knowledge of international and domestic travel booking processes, including flight, hotel, and car rental reservations.
- Excellent customer service skills and the ability to handle corporate clients' travel needs with professionalism and efficiency.
- Proficient in using travel-related technology and online booking platforms.
- Proficiency in MS Office suite and travel management software.
- Knowledge of travel industry regulations, including airline policies, travel advisories, and safety protocols.
- Ability to adapt to changing travel trends and technologies.
Pay: ₹30,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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