
Tele Calling Executive
3 days ago
**Position**: Telecaller / First-Level Communication Executive
**Location**: Work from Home
**Shift**: Night Shift (Aligned with U.S. Time Zones)
**Key Responsibilities**:
- Make **initial calls** to inbound leads or clients as the first point of contact.
- Provide a polite greeting, share basic information, and confirm details (booking time, updates, reminders).
- Collect client feedback or guide them through simple next steps.
- Record call outcomes and update CRM or tracking sheets regularly.
- Pass complex queries or detailed discussions to the appropriate team members.
- Maintain a professional and friendly tone in all conversations.
- Meet daily/weekly targets for calls, confirmations, and follow-ups.
**Requirements**:
- **Excellent verbal and written English communication skills** (must-have).
- Comfortable working in **night shifts** (U.S. time zone alignment).
- Friendly, polite, and patient personality with a positive attitude.
- Good listening skills and ability to clearly convey information.
- Laptop/desktop with stable internet connection and quiet work environment.
- Freshers welcome if they have strong communication skills.
**Benefits**:
- Permanent Work From Home
- Night Shift Allowance
- Growth Opportunity to move into client coordination or sales roles
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Language**:
- English (required)
Work Location: Remote
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