Ms Team Administrator

Roles & Responsibilities of MS Teams Administrator (L3):

- L3 should have overall 8+ years of experience & 4+ years of experience in Microsoft Teams,

OneDrive, SharePoint administration - Troubleshoot audio and video quality issues. - Investigate

issues with call quality and dropped calls by using Call Quality Dashboard, network tracing tools, and

logs. - Troubleshoot recording issues including policies related to recording. - Investigate issues

sharing content and viewing reports. - Investigate issues connecting to the service and joining

meetings. - Troubleshoot federation policies and domain lists. - Verify tenant configuration settings

including allowed and blocked domain lists and type of federation. - Validate app permission

policies. - Validate app setup policies. - Presenting Weekly/Monthly/Quarterly Usage Deck.
- Participating in integration, POC, rollout of Company Communicator messages, ChatBot integration

with Teams, PSTN integration with Teams, Teams Room, etc & also supporting the issues related to

same.

Roles & Responsibilities of MS Teams Administrator (L2):

- L2 should have overall 5+ years of experience & 2+ years of experience in Microsoft Teams,

OneDrive, SharePoint administration - Troubleshoot Teams client issues. - Educating functionality of

Teams to end users. - Attending User calls and request in regard to teams. - Troubleshoot issues

adding participants to meetings. - Troubleshoot issues signing into Teams. - Troubleshoot chat

notification issues. - Troubleshoot meeting creation and scheduling issues. - Troubleshoot message

delivery issues. - Troubleshoot issues attaching files and content to messages. Roles &
Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L3): - Site creation and

deletion - One Drive Quota management and assignment. - Configuration of Retention policies
- Managing Sync settings for one drive and SharePoint. - Integration of SharePoint and one drive with

3rd party app. - Creation and managing Sharing Policies. - Term Store Configuration. - Manage

SharePoint Access Control Policies. - Managing SharePoint User Profiles. - Manage connections to

data sources like Azure SQL databases or WCF web services. - Create and set the credentials for

Target Applications used for BCS connections - Manage records in a Records Centre site that serves

as an archive. - Enable browser-based InfoPath forms. - Presenting Weekly/Monthly/Quarterly

Usage Deck.

Roles & Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L2):

- Creation of List and libraries - Monitoring of SharePoint and One Drive Site Usage. - Managing

Sites User Permissions. - Monitoring Health Status on admin dashboard. Roles & Responsibilities of

Power Platform Admin (Power Apps, Power Automate, Power BI, Project Planner & all other

workloads of M365 (Administration ONLY)) - Creation of Power platform environments using admin

access, assigning System admin roles & developer roles to requestors. - Assignment of Power

Platform User licenses - Incident management - Logging a call with MS, liaise with MS for any

outages on the platform, track to closure. - Act as an IT Infra support personal for the platform.

Roles & Responsibilities of MIS Executive: - MIS Executive should have overall 3+ years of experience

in making MIS reports. Very strong in working on Microsoft Excel, pivots, formulas, graphs, charts,

large data. - Make excellent PowerPoint presentations. - Preparation of all types of MIS reports &
business presentations - daily, weekly, bi-weekly, monthly and quarterly as per the requirements of

Customer. - Licence utilization MIS, Adoption & usage summary, etc

Roles & Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L2):

- Creation of List and libraries - Monitoring of SharePoint and One Drive Site Usage. - Managing

Sites User Permissions. - Monitoring Health Status on admin dashboard. Roles & Responsibilities of

Power Platform Admin (Power Apps, Power Automate, Power BI, Project Planner & all other

workloads of M365 (Administration ONLY)) - Creation of Power platform environments using admin

access, assigning System admin roles & developer roles to requestors. - Assignment of Power

Platform User licenses - Incident management - Logging a call with MS, liaise with MS for any

outages on the platform, track to closure. - Act as an IT Infra support personal for the platform.

Roles & Responsibilities of MIS Executive: - MIS Executive should have overall 3+ years of experience

in making MIS reports. Very strong in working on Microsoft Excel, pivots, formulas, graphs, charts,

large data. - Make excellent PowerPoint presentations. - Preparation of all types of MIS reports &
business presentations - daily, weekly, bi-weekly, monthly and quarterly as per the requirements of

Customer. - Licence utilization MIS, Adoption & usage summary, etc