Call Center Job
2 weeks ago
**LOCATION: SRM CAMPUS, RAMAPURAM, CHENNAI**
**DESIGNATION: TELECALLER**
**EXPERIENCE: 1yrs - 5yrs**
**DUTIES & RESPONSIBILITY**:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
**Salary**: ₹10,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Chennai, Chennai - 600089, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 7338988588
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