Call Center Job

2 weeks ago


Chennai, India SRM Ramapuram Campus Full time

**LOCATION: SRM CAMPUS, RAMAPURAM, CHENNAI**

**DESIGNATION: TELECALLER**

**EXPERIENCE: 1yrs - 5yrs**

**DUTIES & RESPONSIBILITY**:

- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Chennai - 600089, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**

+91 7338988588



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