Customer Support Associate

4 days ago

Noida Sector Noida Uttar Pradesh, India Astro Arun Pandit Pvt Ltd Full time

**Job Title**: Customer Support Associate

**Job Summary**:
As a Customer Experience Executive, you will be responsible for engaging with Occult Gurukul customers, resolving inquiries, and improving their customer satisfaction. You will work closely with internal teams to enhance processes and provide feedback to drive continuous improvement.

**Key Responsibilities**:

- Address customer concerns efficiently and effectively, ensuring timely resolution.
- Maintain a deep understanding of our products/services to provide accurate information.
- Monitor customer feedback and provide actionable insights to improve service delivery.
- Maintain detailed records of customer interactions and escalate any issue raised by the customer as necessary.
- Assist in developing customer experience strategies to boost retention and loyalty.
- Conduct follow-ups to ensure customer satisfaction and gather feedback.

**Requirements**:

- Proven experience in customer service, customer experience, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to handle high-pressure situations with patience and professionalism.
- Ability to multitask and manage time effectively.
- Bachelor’s degree in Business, Communications, or a related field (preferred).

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Are you an immediate joiner?

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 03/05/2025
Expected Start Date: 16/06/2025

  • Customer Support Representative

    4 days ago

    Sector-128 Noida, Noida, Uttar Pradesh, India NEET SUPPORT Full time

    **About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...

  • Customer Support Associate

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job Role: - Customer support Associate in Voice Process.** **Roles And Responsibilities: - ** Resolving the Queries of the the Customer. **Company Name: - Tech Mahindra** ** Fresher and Experience both can apply.** ** Salary: - 1.70 to 3.10 LPA** ** Work from office only** ** Rotational Shifts and Rotational week off.** ** 6 days Working** **...

  • Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India ecoach technologies private limited Full time

    Job Title: Customer Support Associate(onsite) Day range: (onsite) - Monday to Saturday - 11 am to 8 PM (flexible) Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Pay: ₹11,000.00 - ₹20,000.00 per month **Responsibilities**: Handling student's queries (we are online Edtech...

  • Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Tech Mahindra Full time

    **Job description** - **Tech Mahindra**_ **is hiring for Premium E-Commerce process**. **Noida Location** **Position offered: Customer Support Associate** **Qualification: Under Grad/Graduate Both Can Apply.** **Employment Type: Permanent Job Role** **Module - Work From Office** **Job Type: Full Time** **Industry: Bpo, Call Center ITs** **Working...

  • Sales Support

    4 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India InfosecTrain Full time

    We are seeking a highly motivated Sales Executive to join our team. As a Post Sales Executive, you will play a crucial role in maintaining strong customer relationships, resolving customer issues, and supporting the sales team by utilizing your experience in customer handling, customer support, grievance handling, customer retention, and lead generation....

  • Customer Support Associate

    6 days ago

    Khora Gaon, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Role: Customer Support Associate (Female Only)Experience: Fresher (Graduation Pursuing also Eligible)Location: 1St Floor, B-28/29, Windsor Cyber Park, Sector 58, Noida, Uttar Pradesh Notice Period: ImmediateSelection Process: 1 Round of Interview(F2F Interview)Job descriptionWe are looking for a detail-oriented and analytical Customer Support Associate to...

  • Associate - Customer Support

    2 days ago

    Noida, Uttar Pradesh, India Next Mantra Solution Private Limited Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Title:Associate – Customer SupportLocation:Noida sec16 -AWorking Days:5.5 Days a WeekWorking Hours:10:00 AM – 7:00 PMSalary Range:₹30,000 – ₹35,000 per monthMain Qualification :- Excellent English with good grammatical skillsAbout the Role:We are looking for a dedicated and enthusiasticCustomer Support Associateto join our team. The ideal...

  • Customer Support Associate

    4 days ago

    Noida, Uttar Pradesh, India XTEN-AV Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About:XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10XPosition Overview:We are seeking a dedicated and proactive...

  • Customer Support Associate

    2 weeks ago

    Sector-128 Noida, Noida, Uttar Pradesh, India Vinove Software and Services Pvt Ltd Full time

    Are you a confident communicator with a knack for solving problems? Join our customer success team and get the opportunity to work on a fast-growing IT product while building your career in client engagement and tech-based support. **Role & Responsibilities**: - Understand client issues and provide solutions effectively and professionally. - Build a...

  • International Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India MoSahay Associate Full time

    **Job Types**: Full-time, Permanent Pay: ₹300,307.02 - ₹355,498.79 per year **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - International voice process: 2 years (required) - Customer support: 2 years (required) - Technical support: 2 years (required) **Language**: - English...