Customer Success Executive

5 days ago

Pune Maharashtra, India BTB VENTURES Full time

**Job description**

**Role &**

Responsibilities
- Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact.
- Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions.
- Client Retention: Develop trust-based relationships that foster long-term engagement and renewals.
- Campaign Updates: Provide regular performance updates, insights, and next steps to clients.
- Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness.
- Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement.

Requirements
- 13 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS).
- Excellent communication and interpersonal skills.
- Problem-solving mindset with a client-first approach.

Pay: ₹350,000.00 - ₹450,000.00 per year

Work Location: In person

  • Customer Success Executive

    7 days ago

    Shivajinagar, Pune, Maharashtra, India ADORIT IT Services Pvt Ltd Pune Full time

    **Job Title: Customer Success Executive** **Location: Pune** *** **About Us**: We are a leading provider of innovative technology solutions, offering a range of products from **ADOBE, Microsoft, and TATA Tele Business Services**. Our mission is to deliver exceptional customer experiences and drive business growth through our cutting-edge solutions. **Job...

  • Customer Success Executive

    2 weeks ago

    Baner, Pune, Maharashtra, India leadrat Full time

    **Greetings from leadrat!** We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions. We are actively seeking dynamic and motivated Customer...

  • Customer Success Executive

    5 days ago

    Pune, Maharashtra, India, Maharashtra StarApps Studio Full time

    Customer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...

  • Customer Success Executive

    4 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...

  • Customer Success Executive

    5 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location: Pune (WFH) Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...

  • Customer Success Executive

    4 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location: Pune (WFH) Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...

  • Customer Success Executive

    4 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...

  • Customer Success Executive

    4 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...

  • Customer success executive

    16 hours ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About Star Apps Studio Star Apps Studio is a fast-growing, bootstrapped, and profitable B2 B Saa S company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4 M ARR and a goal...

  • Customer Success Executive

    5 days ago

    Pune, India StarApps Studio Full time

    Customer Success Executive Location : Pune (WFH)Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M,...