Customer Service Executive

2 weeks ago


Kolkata, India Ergode IT Services Pvt. ltd. Full time

CSE is responsible for taking buyer, seller, and logistic calls.
- CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats

Please note - We are looking for the Night Shift.

**Salary**: Up to ₹25,000.00 per month

Schedule:

- Night shift
- Rotational shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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