Mortgage Post Closing Expert

22 hours ago

India Optimar Consulting Full time

**Department: Mortgage**

**Summary**:
To provide support in the Post-Closing Department to ensure that loan files are audited, shipped and sold to secondary investors in a timely manner.

**Essential Duties and Responsibilities**:

- Ensure timely and independent loan file auditing when files are received in the Post Closing Department.
- Review signed settlement documents for accuracy, completeness and compliance with closing instructions.
- Ship files via electronic upload/overnight delivery to secondary market investors/ mortgage insurance companies and cure any post-closing issues that may arise.
- Field customer calls regarding post-closing issues or first payment questions.
- Ensure compliance with the Bank policies by utilizing loan review, loan operations and deposit operations staff as needed.
- Maintain excellent customer relations and the confidentiality of the customers personal information.
- Remain current on and adhere to all regulatory required training.
- Attend various mortgage courses or other general banking courses as required.
- Perform all other duties as assigned.
- 2-3 years relevant experience or equivalent knowledge and currently working in post
- closing department for any US Firm or Bank.

**Skills and Abilities**:

- Knowledge of basic mortgage forms and documents.
- Ability to manage workload in order to meet investor shipping deadlines.
- Ability to perform basic accounting functions as it relates to incoming customer payments and insurance premiums paid after loan closing
- Understand basic FHA, Fannie Mae and Freddie Mac loan requirements, guidelines and documentation
- Ability to demonstrate knowledge of real estate lending practices including federal and state regulations
- Ability to work in a fast-paced environment while interacting with mortgage underwriting, sales staff and clients.
- Effective interpersonal relationships with customers, management and team members
- Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor

Proficient in Microsoft Office programs as well as in house document retrieval and electronic communications.

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