Customer Care Executive

6 hours ago


Choti Baradari Jalandhar Punjab, India Midvision Private Limited Full time

**Job description**:
**Job Location**: Jalandhar, Punjab

Work From Office

**Key Responsibilities**:

- Process and fulfill customer orders with accuracy and efficiency.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Providing accurate information about products or services and guiding customers in making informed decisions.
- Work closely with shipping and logistics teams to ensure timely deliveries.
- Handle returns, exchanges, and refunds in a smooth and customer-friendly manner.
- Monitor stock levels, update inventory regularly, and ensure accurate inventory records**.**

**Skills and Qualifications**:

- Bachelor’s degree in any field.
- 2+ years of experience in a customer support or related role.
- Strong communication and interpersonal skills to interact with customers.
- Knowledge of customer service processes and best practices.
- Ability to work effectively in a team and cross-functional environment.

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



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