Customer Care Executive

1 day ago

Mohali Punjab, India Pro talk Solutions Pvt.Ltd. Full time

Job Title: Customer Care Executive

**Location**: Mohali
**Work Type**: Office-based (Day Shift)
**Qualification**: Minimum 10th Pass
**Language Requirement**: Hindi (Fluent)

**Job Description**:
We are seeking a motivated and dynamic **Customer Care Executive** to join our team in Mohali. As a key point of contact for our customers, you will play a vital role in providing exceptional service and support.

Key Responsibilities:

- Respond to customer inquiries and provide information regarding products and services.
- Handle customer complaints with empathy and professionalism.
- Assist customers in resolving issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer satisfaction.
- Follow up with customers to ensure their needs are met.

**Requirements**:

- **Education**: Minimum 10th pass.
- **Language**: Fluent in Hindi; knowledge of English is a plus.
- Strong communication and interpersonal skills.
- Ability to handle pressure and manage multiple tasks.
- Previous experience in customer service is an advantage but not mandatory.
- Must be a team player with a positive attitude.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunity for growth and advancement within the company.
- Supportive and friendly work environment.

If you are passionate about helping others and looking for a rewarding career in customer service, we encourage you to apply

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,681.35 - ₹9,402.93 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9690564554

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