Customer Service Associate

2 days ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

_**Key Responsibility:

- **_
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.

**Required Skills & Qualifications**:

- Bachelor's degree in any discipline (preferred).
- Excellent communication and presentation skills.
- Both Fresher and Experience can apply.
- Prior experience in customer service or support roles is an advantage.
- Fluency in English and Hindi

Send your CV

**Phone no.9430049665**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,157.21 - ₹31,400.96 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Inside sales, Customer support: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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