Customer Care Executive- Chat

2 days ago

Gurugram Haryana, India 10x Growth Accelerator Full time

Answering the interview call is essential. If you can't commit, please don't apply.

You will receive a brief interview call within 3-5 days, so please stay alert.

If selected, you must attend a WALK-IN interview in Mohan Estate

Proficient or Excellent English & Confidence Required
**Sales Executive - active**

**Location**: Gurugram, Haryana

**Roles & Responsibilities**
- **Sales & Customer Engagement**:

- Contact potential and existing customers to promote company products and services via phone and chat.
- Persuade customers to make purchases and accurately record order details.
- Develop and maintain strong customer relationships to drive repeat business.
- Use sales scripts to handle objections and close deals.
- **Order Management & Process Handling**:

- Take and process orders with precision and efficiency.
- Ensure all customer purchases are correctly processed and documented.
- **Customer Support & Retention**:

- Address customer grievances professionally to maintain brand reputation.
- Provide recommendations based on customer needs and preferences.
- Maintain detailed records of interactions, sales, and useful customer insights.
- **Performance & Target Achievement**:

- Strive to exceed daily and monthly sales targets.
- Go the extra mile to facilitate customer satisfaction and future sales opportunities.

**Requirements**:

- **Education**: Graduation / Post Graduation.
- **Skills & Experience**:

- Strong communication and interpersonal skills.
- Problem-solving and negotiation skills.
- Proficiency in English (spoken & written).
- Ability to work in a fast-paced environment.

**What We Offer**
- Substantial responsibility and ownership from the start.
- Clear career growth path with professional development opportunities.
- Unlimited incentives based on performance.
- Competitive salary aligned with experience and results.
- Opportunity to play a key role in a rapidly growing startup.

Pay: ₹20,000.00 - ₹30,000.00 per month

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9176682000

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