Customer Care Executive Chat

1 week ago

Gurugram Haryana, India 10x Growth Accelerator Full time

Answering the interview call is essential. If you can't commit, please don't apply.

You will receive a brief interview call within 3-5 days, so please stay alert.

If selected, you must attend a WALK-IN interview in Mohan Estate

Proficient or Excellent English & Confidence Required

Position: Customer Support Executive (Non-Voice Process)

Location: Gurgaon

**Salary**: Upto INR 35,000 CTC + Incentives up to INR 15,000Shift

Experience: Minimum 6 months experience required

Typing Speed:Minimum 30 words per minute (WPM)

Job Responsibilities:
Chat Process:
Respond to customer queries via chat professionally and promptly.

Maintain high accuracy and efficiency in chat support.

Follow company guidelines for customer engagement.

Ensure timely responses and resolution of customer concerns.

Escalation Desk:
Address escalated customer issues and ensure proper resolution.

Coordinate with different teams to resolve high-priority concerns.

Social Media Support:
Manage and respond to customer queries on social media platforms.

Maintain brand reputation by addressing complaints and feedback effectively.

Senior Role (Age: 32 Years & Above):
**Salary**: INR 35,000 CTC + INR 31,400 Incentives + INR 15,000 Incentive

Training Duration: 20 days

Manage and oversee customer service operations for improved efficiency.

**Requirements**:
Excellent English communication skills.

Ability to type a minimum of 30 words per minute (WPM).

Strong problem-solving and multitasking abilities.

Selection Process:
HR Round

Operations Round

AMCAT (Minimum 60% required)

Pay: ₹23,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Live chat: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Customer Care Executive chat

    2 weeks ago

    Gurugram, Haryana, India 10xgrowthaccelerator Full time

    **Non-Voice Process** **Position**:Customer Support Executive (Non-Voice Process) **Location**:Gurgaon **Salary**: Upto INR 35,000 CTC + Incentives up to INR 15,000Shift **Experience**: Minimum 6 months experience required Typing Speed: Minimum 30 words per minute (WPM) Job Responsibilities: **Chat Process**: Respond to customer queries via chat...

  • Customer Care Executive chat

    5 days ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    **Job description** **Job description** Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Position: Customer Support...

  • Customer Care Executive-chat

    2 weeks ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Job Description (JD) - Non-Voice Process Position: Customer Support Executive (Non-Voice Process) Location: Gurgaon **Salary**: Upto INR 35,000 CTC + Incentives up to INR 15,000Shift Experience: Minimum 6 months experience required Typing Speed: Minimum 30 words per minute (WPM) Job Responsibilities: Chat Process: Respond to customer queries via chat...

  • Customer Care Executive Chat

    1 week ago

    Gurugram, Haryana, India 10xgrowthaccelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required Position: Customer Support Executive (Non-Voice Process) Location:...

  • Customer Care Executive

    5 days ago

    Gurugram, Haryana, India Easynxt Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Experience**: Fresher to 6 Months **Location**: Gurgaon **Job Type**: Full-Time **Industry**: E-Commerce **Job Summary**: **Key Responsibilities**: - Handle inbound and outbound calls professionally and efficiently. - Respond to customer queries via chat and calls. - Provide accurate information and resolve...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India Crack-ed Full time

    ob Title: Customer Care Executive (Chat Process) Location: Gurugram Salary Range: INR 16,000 to 21,000 per month Shift: Rotational shifts Immediate Joiner: Required **Job Description**: **Responsibilities**: - Engage with customers via chat to address their queries, resolve issues, and provide information about products or services. - Ensure high...

  • Customer Care Exicutive- Chat

    1 week ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required Position: Customer Support Executive (Non-Voice Process) Location:...

  • Customer Care Executive Chat

    6 days ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Sales Executive - active** **Location**: Gurugram, Haryana **Roles &...

  • Customer Care Executive- Chat

    6 days ago

    Gurugram, Haryana, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Mohan Estate Proficient or Excellent English & Confidence Required **Sales Executive - active** **Location**: Gurugram, Haryana **Roles &...

  • Customer Care Executive-excellent English

    21 hours ago

    Gurugram, Haryana, India Digital Dots Full time

    **Job description** **Job Title: Customer Care Executive (International Voice Process)** Location: Gurugram **Education: Only Graduate** Age: 21 to 30 Years Shift: Night shifts available Working Days: 6 days a week Benefits: Cab Facility **Responsibilities**: Handle international and domestic clients through chat support Resolve customer inquiries...