Customer Support Executive Immediate Chennai

2 weeks ago

Chennai Tamil Nadu, India Gadgetshieldz Full time

**ABOUT US**:At Gadgetshieldz, we are committed to providing exceptional mobile device protection and styling products to our customers. We are looking for a passionate and dedicated **Customer Support Executive** to join our team. As the first point of contact for customers, you will play a vital role in ensuring their satisfaction and success with our products.

The Customer Support Executive will be responsible for delivering exceptional customer service, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. This is an exciting opportunity to make a direct impact on the customer experience and work in a dynamic environment.

**Roles & Responsibilities**:

- **Issue Resolution**: Provide effective solutions to customer issues, from basic queries to complex concerns, ensuring a high level of satisfaction.
- **Product Support**: Offer product information, explain features, troubleshoot technical issues, and assist customers in navigating our services or platform.
- **Order Management**: Assist with order-related queries, track shipments, process returns or exchanges and manage customer accounts.
- **Documentation**: Accurately document customer interactions, issues and solutions in our CRM system for future reference and continuous improvement.
- **Continuous Improvement**: Provide feedback on customer trends and suggest improvements to customer support processes, scripts or product features.
- **Experience**: Previous experience in customer support or customer service is preferred.
- **Communication Skills**: Strong verbal and written English communication skills. **Ability to speak Hindi is a must.**
- **Problem-Solving**: Ability to analyze problems, think critically and offer effective solutions.
- **Technical Skills**: Comfortable using customer support software (e.g., Zohodesk, Freshdesk or similar) and Microsoft office.
- **Attention to Detail**: High attention to detail and accuracy when documenting customer issues and solutions.
- **Empathy**: Patience and empathy in dealing with customers, understanding their concerns, and making their experience as positive as possible.
- **Multitasking**: Ability to manage multiple customer queries simultaneously and prioritize tasks effectively.

**Location**: Poonamallee High Road, Purasaiwalkam. Near Egmore Suburban and Metro Station.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- 1. Do you have any experience in handling support platforms like Zoho, Freshdesk etc ?
- 2. What is your expected annual CTC in INR? (1,75,000 - 1,80,000/ 1,80,000 - 2,40,000 /2,40,000 - 3,00,000)
- 3. If appointed, how soon can you join us? (Immediate Joiner / 1 - 15Days / 15-30Days / More than 30Days)
- 4. Can you speak Hindi? (Yes / No)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India La Freightlift Pvt Ltd Full time

    La Freightlift is Hiring... Customer Support Executive (Alandur, Chennai) **Requirements**: - 0-1 year of experience in telecalling/customer support - Excellent communication and interpersonal skills - Ability to handle customer queries and provide support - Immediate joiners preferred **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹16,000.00...

  • Customer Support Executive

    4 days ago

    Chennai, Tamil Nadu, India 2COMS Full time

    Greetings Excellent Opportunity for Exp Candidates for Customer Support Executive Role Chennai Apply Now Our Client provides and It is headquartered in and operates in approximately 70 countries and 10 500 cities worldwide The company has over 131 million monthly and 6 million active drivers and couriers worldwide and facilitates an...

  • Customer Support Executive

    1 week ago

    Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Customer Support Executive **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time off - Provident...

  • Customer Support Executive Chennai

    1 day ago

    Chennai, Tamil Nadu, India Dharsanchallo.com Full time

    **A decade old spiritual yatra travel company belongs to reputed business house of Coimbatore is looking for Customer Support Executive ( WORK FROM HOME- OPTION FROM CHENNAI).** Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule - Internet reimbursement - Paid sick time - Work from home Schedule: -...

  • Customer Support Executive

    1 week ago

    Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • Customer Support Executive

    6 days ago

    Ekkattuthangal, Chennai, Tamil Nadu, India VAMO Systems Private Limited Full time

    **Customer Support Executive** **Division**:Customer support **Location**: Chennai **Experience**: 1-3yrs **Job Type**: Full time **Qualification**:Any Graduate /In relevant field **Salary**:As per industry standards**.** Looking for an experienced customer support executive to provide customer service to the fullest satisfaction. Ø Ability to handle...

  • Customer Support Executive

    6 days ago

    Parry's Corner, Chennai, Tamil Nadu, India Workontrix Full time

    Leading logistics company looking for **Customer Support Executive** in **Chennai** location. **Qualification**: Any graduate **Experience**:Min. 1 year - 5 years of experience in **Customer Support (Tele-Calling).** Preferably from **Logistics/Online delivery** industry. **Salary**: INR 15000 - 25000/Month + Incentives **Skills Required**: - Good...

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer Support

    2 weeks ago

    Chromepet, Chennai, Tamil Nadu, India Veegasree Full time

    Need Customer Support Executive for Showroom Experience: 1 Year Location: Chrompet Immediate Joiners preffered Work from office only. Interested can call me through +91-XXXXXXXXXX **Salary**: ₹9,086.00 - ₹12,500.00 per month Schedule: - Day shift Ability to commute/relocate: - Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to...

  • Customer Support Executive

    7 days ago

    Chennai, Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time

    **Job description** **Job Title**:Customer Support Executive **Location**: Nungambakkam, Chennai **Reports To**: Sales Manager / Head of Customer Success **Department**: Sales and Customer Success **Salary**: 22,000 CTC **No Target** / Looking for Immediate Joiners** **Roles and Responsibilities**: - Actively promote our range of heritage handloom sarees...