Teller/customer Service

1 week ago


Noida Uttar Pradesh, India Maluk forever Full time

Job Summary

A Telecaller initiates outbound calls to communicate information, promote products or services, and execute sales transactions through telephone conversations. As the initial point of contact for clients, you'll represent the organization professionally and require excellent communication skills to adapt to various scenarios and persuade resistant individuals.

Responsibilities
- Making outbound calls to customers
- Taking inbound calls, responding to queries, and documenting CRM
- Achieving daily or weekly call targets
- Inquiring with customers and noting key points
- Delivering verbal acceptances to the sales team
- Gathering sales data in CRM and building client connections
- Resolving product questions and tracking successful/unsuccessful sales attempts
- Maintaining current knowledge of products, industry trends, and sales strategies

Requirements and Skills
- 2+ years of experience in telecalling (not always necessary, some companies hire freshers)
- High school diploma or equivalent
- Knowledge of computer programs and data entry
- Great interpersonal and organizational skills
- Outstanding communication and negotiation skills
- Ability to deal with rejection and tolerate stress and pressure
- Adaptability to scenarios and customers
- Excellent problem-solving skills

Pay: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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