Customer Service Associate

1 week ago

Gachibowli Hyderabad Telangana, India Vector 97 software and service private limited Full time

**Key Skills & Qualifications**
- **Excellent Verbal Communication**:

- Clear, fluent, and professional spoken English.
- Ability to articulate ideas concisely to both technical and non-technical audiences.
- Active listening skills to fully understand requirements before responding.
- **Strong Written Communication**:

- Skilled at summarizing complex information into simple, actionable points.
- Consistent tone and formatting to maintain professional standards.
- **Analytical Thinking & Problem-Solving**:

- Ability to interpret data, identify trends, and make logical conclusions.
- Skilled at breaking down complex problems into smaller, manageable parts.
- Uses evidence-based decision-making.
- **Attention to Detail**:

- Accuracy in reviewing data, documents, and deliverables.
- Identifies inconsistencies or errors quickly.
- Maintains high standards even under tight deadlines.
- **Cognitive Ability & Logical Reasoning** _(assessed through standardized tests)_
- Demonstrated ability to process information quickly and accurately.
- Strength in recognizing patterns, evaluating arguments, and identifying solutions.

*
- **Collaboration & Stakeholder Engagement**:

- Works effectively with cross-functional, multicultural teams.
- Adapts communication style based on audience.
- Builds trust and maintains positive relationships remotely.
- **Adaptability & Self-Motivation**:

- Comfortable working across time zones with mínimal supervision.
- Adjusts to changing priorities without loss of productivity.

**Job Type**: Contractual / Temporary

Pay: ₹12,000.00 - ₹500,000.00 per month

**Benefits**:

- Commuter assistance
- Provident Fund

Ability to commute/relocate:

- Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Gachibowli, Hyderabad, Telangana (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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