Customer Service Associate
2 days ago
**Client Escalation Specialist - Be the face of a company obsessed with customer experience**: Fresh Prints is the hottest collegiate apparel brand that has been growing at over 60% for a decade We have 400+ students who will contribute significantly to our revenue in the next 12 months. At Fresh Prints, one of our guiding principles is "Start and End with the Customer". We take that very seriously. As a Customer Experience Associate, you'll be the face for Fresh Prints and will define the experience our customers get. We're looking for an energetic, patient, and communicative professional. Someone who loves helping other people when they're frustrated or stressed. You need to be hands-on and have a finger on the pulse of every team. We need someone who would treat every customer as a long-time friend and make sure that they have an incredible experience every time they interact with Fresh Prints. You should be an active listener and be able to think on your feet to tackle challenging customer problems. **Responsibilities** - Field inbound customer calls, texts, and chats on a day-to-day basis, this means: - Communicate with clients, answer their questions, resolve issues, and update records. - Coordinate with internal teams to offer resolutions to clients. **Requirements**: - 2 - 4 years of previous customer service experience - At least 1 year of experience with help desk software like Fresh Desk or Zen Desk - Experience with both phone-based customer service and chat-based customer service - Neutral Accent - Positive attitude - Calm under pressure. - Good problem-solving skills. - Flexibility to work EST hours. **You Are** - **Relentlessly optimistic.** Even the toughest problems don't get you down. - **A great listener.** You're empathetic and you love guiding people through problems. - **Diligent.** You're an i dotter and a t crosser. People rely on you because they know you sweat the small stuff. **Compensation & Benefits** - $400 to $550 base pay per month. - Night Shift Allowance. - The opportunity to learn a lot rapidly. - Working in a great culture. We're a talented, engaged, and an ambitious team dedicated to building a business together. We work very hard but we're also very good to each other. The entire Fresh Prints team is kind, open, informal, and caring. We earnestly support each other in our personal and professional goals.. **Details (Other expectations from the role)** - This is a remote role. - Work timings are 9:00 AM - 6:00 PM EST (US timings), i.e. 6:30 PM - 3:30 AM IST (Indian Timings). **_Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply._
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Customer Service Associate
2 weeks ago
Hyderabad, Telangana, India CallHealth Services Private Limited Full time**Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...
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Customer Service Associate
2 days ago
Gachibowli, Hyderabad, Telangana, India Intellica Logic PVT ltd Full time**Greetings from 3G HR Services!!!!** We are Hiring For **Customer Service Associate ( Chat Process )** Designation **:Customer Service Associate (Non-Voice Process)** Location **:Gachibowli, Hyderabad** Shifts **:Night shifts only** **6 days working with rotational off** **2 Way Cab Provide upto 30km Radius** **Assessments : Versant English written Test...
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Customer Service Associate
6 days ago
Hyderabad, Telangana, India Careers at Tide Full timeJob Title: - Customer Service Associate Location: - Hyderabad **About Tide** At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...
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Customer Service Associate
1 week ago
Gachibowli, Hyderabad, Telangana, India Callhealth Services Private Limited Full time ₹ 12,000 - ₹ 15,000 per yearJob Title : Customer Service AssociateCompany Overview :CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions.Job Summary: As a Customer Service Associate , you will be a vital...
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Customer Service Associate
1 week ago
Gachibowli, Hyderabad, Telangana, India CallHealth Services Private Limited Full time**Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...
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Associate - Customer Service
6 days ago
Hyderabad, Telangana, India Ivy Full time**Company Description** Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of...
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Customer Service Associate
4 days ago
Begumpet, Hyderabad, Telangana, India Hire Lab Career Solutions Full timeDesignation - Customer Service Associate Process - Blended Process Skills - Excellent English Communication & Hindi Communication Shifts - Day Rotational (any 8hrs between 06 am - 10 pm) Work from office **Job Types**: Full-time, Permanent **Salary**: ₹300,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Provident...
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Csa - Customer Service Associate
1 week ago
Hyderabad, Telangana, India Vector 97 software and service private limited Full timeThis is a reporting, analytical, and consulting role. The JOB DESCRIPTION involves: 1. Preparing professional, ready-for-press engagement health dockets for each customer at a regular cadence to present in regular customer meetings. 2. Regularly improvise and add pertinent material insights to the dockets based on implicit and explicit success factors for...
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Hyderabad, India Customer Support Full timeAdaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...
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Customer Service Associate
6 days ago
Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm - Willingness and ability to work...
