Customer Service Associate

19 hours ago

Hyderabad Telangana, India Fresh Prints Full time

**Client Escalation Specialist - Be the face of a company obsessed with customer experience**: Fresh Prints is the hottest collegiate apparel brand that has been growing at over 60% for a decade We have 400+ students who will contribute significantly to our revenue in the next 12 months. At Fresh Prints, one of our guiding principles is "Start and End with the Customer". We take that very seriously. As a Customer Experience Associate, you'll be the face for Fresh Prints and will define the experience our customers get. We're looking for an energetic, patient, and communicative professional. Someone who loves helping other people when they're frustrated or stressed. You need to be hands-on and have a finger on the pulse of every team. We need someone who would treat every customer as a long-time friend and make sure that they have an incredible experience every time they interact with Fresh Prints. You should be an active listener and be able to think on your feet to tackle challenging customer problems. **Responsibilities** - Field inbound customer calls, texts, and chats on a day-to-day basis, this means: - Communicate with clients, answer their questions, resolve issues, and update records. - Coordinate with internal teams to offer resolutions to clients. **Requirements**: - 2 - 4 years of previous customer service experience - At least 1 year of experience with help desk software like Fresh Desk or Zen Desk - Experience with both phone-based customer service and chat-based customer service - Neutral Accent - Positive attitude - Calm under pressure. - Good problem-solving skills. - Flexibility to work EST hours. **You Are** - **Relentlessly optimistic.** Even the toughest problems don't get you down. - **A great listener.** You're empathetic and you love guiding people through problems. - **Diligent.** You're an i dotter and a t crosser. People rely on you because they know you sweat the small stuff. **Compensation & Benefits** - $400 to $550 base pay per month. - Night Shift Allowance. - The opportunity to learn a lot rapidly. - Working in a great culture. We're a talented, engaged, and an ambitious team dedicated to building a business together. We work very hard but we're also very good to each other. The entire Fresh Prints team is kind, open, informal, and caring. We earnestly support each other in our personal and professional goals.. **Details (Other expectations from the role)** - This is a remote role. - Work timings are 9:00 AM - 6:00 PM EST (US timings), i.e. 6:30 PM - 3:30 AM IST (Indian Timings). **_Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply._

  • Customer Service Associate

    19 hours ago

    Gachibowli, Hyderabad, Telangana, India Intellica Logic PVT ltd Full time

    **Greetings from 3G HR Services!!!!** We are Hiring For **Customer Service Associate ( Chat Process )** Designation **:Customer Service Associate (Non-Voice Process)** Location **:Gachibowli, Hyderabad** Shifts **:Night shifts only** **6 days working with rotational off** **2 Way Cab Provide upto 30km Radius** **Assessments : Versant English written Test...

  • Customer Service Associate

    2 weeks ago

    Hyderabad, Telangana, India Triedge Solutions Full time

    **Position** : Customer Service Associate **Location**:Hyderabad **Job Role**: - Eligibility Criteria: - Recent graduates - Open to graduates from diverse academic backgrounds such as BCA, MCA, B.Com, BBA, MBA, Engineering, and related fields - Strong communication skills, a problem-solving mindset, and eagerness to learn are highly...

  • Customer Service Associate

    3 days ago

    Hyderabad, Telangana, India Careers at Tide Full time

    **ABOUT TIDE**: At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over **1 million small businesses**...

  • Gsoc Associate- Customer Service

    1 week ago

    Hyderabad, Telangana, India Pinkerton Full time

    Overview 170 Years Strong Industry Leader Global Impact At Pinkerton the mission is to protect our clients To do this we provide enterprise risk management services and programs specifically designed for each client Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions Bonded together we share a...

  • Customer Service Associate

    1 week ago

    Gachibowli, Hyderabad, Telangana, India CallHealth Services Private Limited Full time

    **Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...

  • Customer Service Executive

    19 hours ago

    Kukatpally, Hyderabad, Telangana, India Acintyo Local Oriented Customer Applications Private Limited Full time

    **Job Title**:Customer Service Executive (Female Only) **Company**:ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTD **Location**: B4, IDA 5, Gandhi Nagar Rd, Asbestos Colony, Kukatpally, Hyderabad, Telangana -500037 **Experience**: 1 - 5 years **Job Summary**: **Key Responsibilities: - ** - Resolve customer complaints and queries in a professional and...

  • Customer Service Executive

    6 days ago

    Kukatpally, Hyderabad, Telangana, India Acintyo Local Oriented Customer Applications Private Limited Full time ₹ 1,80,000 - ₹ 2,94,000 per year

    Job Title: Customer Service Executive (Female Only)Company: ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTDWebsite: Location: B4, IDA 5, Gandhi Nagar Rd, Asbestos Colony, Kukatpally, Hyderabad, Telangana Job Type: Full-timeExperience: 1 - 5 yearsJob Summary:ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTD is seeking a femaleCustomer Service...

  • International Customer Service

    19 hours ago

    Hyderabad, Telangana, India Rekonnect Consultants PVT. LTD. Full time

    Skills and Ability - 1. Excellent written communication skills in the English language. 2. The Associate should have a strong typing proficiency with at least a gross typing speed of 30 wpm words per minute with 90% of accuracy. 3. The associate should be comfortable working in rotational/night shifts and willing to work on holiday basis business...

  • Customer Support Executive

    5 days ago

    Hyderabad, Telangana, India MoSahay Associate Full time

    Company: Tech Mahindra Location: Hyderabad, India Employment Type: Full-Time Industry: Business Process Outsourcing (BPO) - International Customer Service Shift: Night Shift (International Process) Experience Minimum 6 months of relevant experience in BPO or International Voice Process operations Language Proficiency Excellent English communication skills...

  • Customer Service Associate

    19 hours ago

    Hyderabad, Telangana, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Support Executive **Work Mode**: Work from Office **Salary**: ₹14,500 - ₹15,200 per month **Shift**: Rotational Shifts Here’s a job description for the Customer Support Executive position: **Job Title**: Customer Support Executive **Location**: [Insert Location] - Work from Office **Salary**: ₹14,500 - ₹15,200 per...