Customer Service Associate

4 days ago

Hyderabad Telangana, India Hire Lab Career Solutions Full time

**Job Title**: Customer Support Executive
**Work Mode**: Work from Office
**Salary**: ₹14,500 - ₹15,200 per month
**Shift**: Rotational Shifts

Here’s a job description for the Customer Support Executive position:
**Job Title**: Customer Support Executive
**Location**: [Insert Location] - Work from Office
**Salary**: ₹14,500 - ₹15,200 per month
**Shift**: Rotational Shifts

**Key Responsibilities**:

- Provide accurate information about products and services.
- Assist in troubleshooting and resolving customer issues efficiently.
- Maintain customer satisfaction by resolving complaints in a professional manner.
- Document all customer interactions and transactions in the CRM system.
- Work collaboratively with other departments to resolve escalated issues.

**Skills and Qualifications**:

- Excellent communication skills in English and regional languages.
- Ability to work in a fast-paced environment and handle customer queries efficiently.
- Strong problem-solving and interpersonal skills.
- Basic computer skills and familiarity with CRM systems.

Flexibility to work in rotational shifts, including weekends and holidays.

**Note**:
**Job Types**: Full-time, Permanent

Pay: ₹14,500.00 - ₹15,200.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

**Speak with the employer**
+91 9589016930

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