CRM Service

**We're Hiring! CRM** **Job Summary**: **Key Responsibilities**: - Resolve customer queries, complaints, and returns in a timely and effective manner - Maintain customer data and feedback in CRM software/tools - Work closely with logistics and e-commerce teams to ensure timely deliveries and resolutions - Monitor customer satisfaction metrics and identify...

Train new team members on CRM processes and tools. - Escalate unresolved issues to relevant departments and track until closure. - Gather and analyze customer feedback to improve service processes. - oordinate with sales, technical, and operational teams to ensure seamless service delivery. - Conduct regular check-ins or satisfaction surveys with key...

**Job Title**: Executive CRM **Department**: Marketing and Deployment **Reporting to**: Dy. Manager **Place of posting**: Mohali, Chandigarh **Employment Type**: Permanent Job, Full Time **Status**: open (till 15th September, 2024) **Job Summary**: The Executive CRM will be responsible for client servicing and lead generation in E-Governance management...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

**Job Title: CRM Executive** **Location**: MOHALI(PUNJAB) **Department**: Sales / Marketing / Customer Experience **Reports To**: CRM Manager / Marketing Head / Sales Head **Job Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Manage and update customer information in the CRM system. - Segment customer database for targeted marketing and...

**CRM Executive** **Job Summary**: The CRM Executive plays a crucial role in managing and leveraging the organization’s CRM system to ensure optimal utilization for marketing and customer relationship purposes. This role focuses on managing customer data, running targeted marketing campaigns, and analyzing the effectiveness of these campaigns to enhance...

We are seeking a dynamic and result-oriented **Telecaller** with excellent communication skills to join our team. The role requires engaging with potential and existing customers over calls, providing information about products/services, and generating leads or sales while maintaining strong customer relationships. **Key Responsibilities**: - Make outbound...

**Role Overview** We are seeking a highly organized, detail-driven, and experienced **Zoho CRM Expert** to manage and operate our CRM platform on a daily basis. This is a core operations role—ideal for someone who knows the Zoho ecosystem inside out and can ensure that leads, data, workflows, and reports are all flowing seamlessly across departments. You...

CRM Executive should Build and maintain strong relationships with our customers by managing inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Key responsibilities include coordinating with internal departments to meet client needs, tracking and reporting customer feedback, and maintaining accurate customer...

Job Summary:We are seeking a detail-oriented and customer-focused CRM Executive to manage and optimize our Customer Relationship Management (CRM) system. The ideal candidate will play a key role in developing and executing CRM strategies that enhance customer engagement, retention, and loyalty across all touchpoints. You will work closely with marketing,...