Sales Executive/customer Service

2 days ago

Ludhiana Punjab, India Golden Freight Forwarding & Marketing Pvt. Ltd. Full time

Key Responsibilities:

- Develop and manage business opportunities focused on the Canada import/export market
- Build relationships with Canadian clients, agents, and partners
- Handle full sales cycle - lead generation, quoting, negotiation, and closing
- Provide tailored logistics solutions to meet customer requirements
- Manage end-to-end customer service, ensuring timely responses, shipment updates, and issue resolution
- Coordinate with international operations, documentation, and billing teams
- Maintain CRM data, track performance, and report to management regularly

**Requirements**:

- Minimum 2 years of experience in freight forwarding sales and customer service
- Prior experience handling or working with Canadian clients preferred
- Strong understanding of international logistics, customs, and Incoterms
- Excellent communication skills
- Proficient in Microsoft Office and CRM tools
- Must be based in Ludhiana or willing to relocate

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Compensation Package:

- Performance bonus
- Yearly bonus

Schedule:

- Fixed shift
- Monday to Friday
- Night shift

**Language**:

- English (required)

Work Location: In person

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