Customer Support Associate

2 weeks ago

Patna, India MyfitSoul Technologies Private Limited Full time

About the job

Key responsibilities:
1. Work closely with our customers as well as other members of the customer support team
2. Communicate with the sales, technical, and product teams to ensure flawless execution of this support
3. Maintain superb verbal & written communication and handle a variety of tasks and projects at once
4. Execute daily customer support operations, including responding to customer queries and following up on reported issues with internal teams
6. Replicate reported customer issues and provide details for the escalation

**Skill(s) required**

Client RelationshipEffective
CommunicationEnglish Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)

**Salary**: ₹180,000.00 - ₹240,000.00 per year

Schedule:

- Evening shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Patna, Bihar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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