Sales & Customer Relations Executive

5 days ago

Pasumalai Madurai Tamil Nadu, India Rajashree Match Works Full time

Fluent in Hindi & English (Tamil is a plus)

Key Responsibilities
- Speak confidently and fluently in Hindi to handle customer calls from across India
- Attend incoming inquiries and make outbound follow-up calls via WhatsApp/Phone
- Manage accounts on IndiaMART, TradeIndia, Alibaba:

- Respond to leads
- Update product listings
- Share quotations and brochures
- Take cold calls and generate business from new customers
- Follow up on existing customer orders, dispatch status, and payments
- Maintain lead trackers and report progress to management
- Coordinate with internal departments (accounts, dispatch, production) for smooth order processing
- Assist with export communications and basic documentation support

**Required Skills**:

- Fluency in Hindi & English (Verbal and Written)
- Experience handling IndiaMART, Alibaba, TradeIndia (or willingness to learn)
- Strong communication and telephone etiquette
- Good coordination and follow-up skills
- Understanding of sales funnel and customer handling

Preferred Qualifications
- Bachelor’s degree in Business, Commerce, or related fields
- 1-3 years of experience in B2B sales, customer support, or inside sales roles
- Prior work experience in manufacturing or trading company is a plus
- Basic knowledge of export documentation or coordination is an added advantage

Pay: ₹15,000.00 - ₹25,000.00 per month

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 11/08/2025

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