Sre (Application Support + Batch Processing)

**Job Summary**:
**Job Type**

**Seniority**

Junior

**Years of Experience**
Information not provided

**Tech Stacks**
Jenkins Go Oracle Shell Script CI Dynatrace Flow Shell Git Impala Spark Linux Splunk Bitbucket SQL Hadoop Maven

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.
The Role
- Plan, manage, and oversee all aspects of a Production Environment for Big Data Platforms.
- Define strategies for Application Performance Monitoring, Optimization in Prod environment
- Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
- Ensures that batch production scheduling and process are accurate and timely.
- Able to create and execute queries to big data platform and relational data tables to identify process issues or to perform mass updates, preferred.
- Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.
- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
- Work with a global team spread across tech hubs in multiple geographies and time zones. Ability to share knowledge and explain processes and procedures to others.**Requirements**:

- Experience in Linux and Knowledge on ITSM/ITIL.
- Experience in the Big Data technologies (Hadoop, Spark, Nifi, Impala)
- 2+ years of Experience in running Big Data production systems.
- Good to have experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven,
- Solid grasp of SQL or Oracle fundamentals
- Experience with scripting, pipeline management, and software design.
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.Ability to help debug and optimize code and automate routine tasks.
- Ability to support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
- Appetite for change and pushing the boundaries of what can be done with automation.Experience in working across development, operations, and product teams to prioritize needs and to build relationships are a must.
- Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and mínimal manual effort is desired. Good Handle on Change Management and Release Management aspects of SoftwareMust Have Skills - ITIL / ITSM
- Batch Processing
- Linux
- Shell Scripting
- SQL
- Any Monitoring tool (Splunk/Dynatrace)
- Hadoop, Spark, Nifi, Impala - Good to have