
Salesforce Administrator
2 days ago
**About Aurigo**:
Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and
efficiently. With more than $300 billion of capital programs under management, Aurigo’s award winning software solutions are trusted by over 300 customers in transportation, water and utilities,
healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development
and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row. If you are ready to work for a fast-paced software company growing exponentially
and interact with some of the brightest minds in the industry to solve real problems, we want to talk to you.
configuration, and support of our Salesforce platform. This individual will collaborate with cross-functional teams to understand business requirements, implement solutions, and ensure the smooth operation of our Salesforce instance.
**Primary Responsibilities**:
Salesforce Administration:
- Manage user profiles, roles, permissions, and access settings.
- Configure and customize Salesforce to meet business requirements.
- Maintain and enhance workflows, validation rules, and process builder flows.
- Monitor data quality and perform regular data audits and cleanups.
**System Integration**:
- Integrate Salesforce with other systems to ensure seamless data flow.
- Collaborate with IT and other departments to implement and support integrations.
**User Support and Training**:
- Provide ongoing user support, troubleshooting, and issue resolution.
- Develop and conduct training sessions for new and existing users.
**Reporting and Analytics**:
- Create and maintain custom reports and dashboards to support business insights.
- Assist in the development of key performance indicators (KPIs) and metrics
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