Urgent Salesforce Administrator

Job Description Job Location:100% remote (India based candidates only) Employee Location: India Role: Salesforce Administrator Shift Timings:3PM-12AM IST About Prezent Our Mission Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that's backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needsdelivering up to 90% time savings and 60% cost reduction in presentation development. Our Vision We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companiesparticularly in industries like healthcare, biopharma, high-tech, banking, and insuranceto achieve better alignment, faster decision-making, and stronger business outcomes. Growth Trajectory Rapid ARR Growth: We aim for 100% YoY revenue expansionan ambitious but achievable target given our historical track record. Path to Profitability: With strong product-market fit and significant capital raised, we anticipate a clear route to profitability in the next 2 to 4 years, should we choose that path. Role Overview As a Salesforce Administrator at Prezent, you will be responsible for managing, configuring, and optimizing our Salesforce Sales and Service Cloud platforms. You'll work closely with our sales, marketing, and customer success teams to streamline processes, improve system efficiency, and enhance the overall user experience. This role is a key enabler of operational excellence and offers the opportunity to make a measurable impact on business performance through strong Salesforce administration and data management expertise. Key Responsibilities System Administration - Perform Salesforce administrative tasks including user management, security, profiles, roles, and sharing rules. - Maintain data integrity through regular data audits and de-duplication efforts. - Monitor and manage data integrations with other systems. Configuration and Customization - Customize Sales and service cloud applications to meet the business requirements. - Develop and maintain custom objects, fields, formulas, validation rules, rollup summary fields, lightening pages and lightning components - Create and manage complex flows, data validation, and triggers. Reporting and Analytics - Develop and maintain reports and dashboards to provide actionable insights to business users. - Utilize Salesforce reporting tools to analyze data and provide recommendations for improvements. Project Management - Lead and participate in projects to implement new features and functionalities in Salesforce. - Partner with GTM and operations teams to understand and implement new salesforce capabilities that support business growth and efficiency. - Manage project timelines, deliverables, and communicate progress to stakeholders. Best Practices and Compliance - Ensure compliance with Salesforce best practices and organizational policies. - Stay updated with Salesforce releases and new features, and provide recommendations for improvements. Must-Have Qualifications - Bachelor's degree in Computer Science, Information Technology, Business, or a related field. - 1-3 years of experience as a Salesforce Administrator. - Salesforce Administrator certification is required; Advanced Administrator, Sales Cloud, and Service Cloud certifications are a plus. - Proficient in handling end-to-end data management activities such as imports, exports, data cleansing, and migrations. - Experience with sales and service cloud. - Strong understanding of Salesforce platform, including Lightning Experience. - Proficient in data management, including data import/export, data clean-up, and data migration. - Excellent problem-solving skills and ability to troubleshoot system issues. - Strong communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels. - Experience with Salesforce integrations and third-party applications. - Project management experience is a plus. Benefits - ESOPs: You'll be eligible for Employee Stock options. - Comprehensive Benefits: Flexible, top-tier benefits package in line with India market standards. - Remote Work Culture: Fully remote with best-in-class collaboration tools (Salesforce, Gong, Apollo, etc.). - Professional Growth: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression.