CRM Administrator

1 day ago

Bengaluru, India Atria Convergence Technologies Pvt Ltd Full time

We are seeking a skilled CRM Administrator to join our team in Bangalore. The CRM Administrator will be responsible for managing and administering the customer relationship management (CRM) software solutions that support the organization's customer management program.
- Should have Good knowledge on Siebel installation on Linux/ Solaris and should be familiar with migration, patching, deployment and operations activities.
- Installation and Monitoring of Siebel Setup/Environment.
- Telecom background on Siebel Installation on Solaris and Apache Web server is good to have
- Migration and Deployment of Siebel Objects from One environment to another.
- Knowledge of AD/ LDAP, handling access management.
- Job Administration (running Jobs for EIM, Workflow Process Batch Manager, Batch Assignment and so on).
- Proactively identifying the issues (specially related to performance) and providing the necessary solutions.
- Co-Ordination with Network/Computer Management/Database Administration team for Connectivity, Patch Update, Upgrade and Data backup activities.
- Knowledge of Siebel performance tuning
- Troubleshooting EAI component crashes and analyzing crash Fdr and component log files.
- Should have a Complete understanding of Siebel architecture.
- Experience in Repository export, import, ddl sync.
- Hands on experience on Linux commands. Moving files, Editing Files, Enabling Cron Jobs etc
- Good working knowledge of UNIX Shell scripting, SQL

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹800,000.00 - ₹900,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Dynamics 365: 2 years (preferred)
- Health insurance

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