Customer Service Associate

The Customer Service Representative is the engine of Siya Relocation Pvt Ltd! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Siya Relocation pvt Ltd on every shipment. Providing excellent customer service is essential in this position. Customer Service,...

**JOB ROLE - CUSTOMER SUPPORT ASSOCIATE (Voice)** **Roles & Responsibilities**: - **Good logical reasoning & analytical skills.**: - **Able to interact with customers Call.**: - **Should be able to answer servicing questions.** **Eligility Criteria**: - **Fresher’s can apply**: - **12th Passed**: - **Should be from Bhilai location** **Job Types**:...

**JOB ROLE - CUSTOMER SUPPORT ASSOCIATE (Voice)** **Roles & Responsibilities**: - **Good logical reasoning & analytical skills.**: - **Able to interact with customers Call.**: - **Should be able to answer servicing questions.** **Eligility Criteria**: - **Fresher’s can apply**: - **12th Passed**: - **Should be from Bhilai location** **Job Types**:...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Roles and Responsibilities**: - Calling existing and potential customers to help them buying company products. - Accurately recording details of customers’ daily in CRM. - Managing customer details by ensuring that existing customers remain satisfied with company products. - Developing and sustaining relationships with customers to encourage repeat...

Responsibilities Oversee our customer service team Manage and train Customer Associates Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service On-board new employees and train them based on your...

ResponsibilitiesOversee our customer service teamManage and train Customer AssociatesSet reasonable customer satisfaction goals and work with the team to meet them on a consistent basisInteract with customers on a daily basis, responding to their questions and guiding them to the appropriate serviceOn-board new employees and train them based on your...

Primary responsibility Attending calls and solve the escalations raised by our clients. acting as a bridge between seller and shipment executive. handling angry clients and pacify them by giving satisfying reply. taking follow ups with concerned shipping services. Managing clients data. Developing effective communication platform between seller and...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

**Responsibilities**: - Managing incoming calls and customer service inquiries - Generate business from inboud enquiries - Achieve sales target accordingly - Generate business from networks and outreach - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and...