Customer Care Representative
4 days ago
**Responsibilities**:
- Managing incoming calls and customer service inquiries
- Generate business from inboud enquiries
- Achieve sales target accordingly
- Generate business from networks and outreach
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
**Skills**:
Good in communcation and negotiation skill.
Regional Langauage is mandatory.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹7,661.82 - ₹15,760.72 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Flexible shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Kannada (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Punjabi (preferred)
- Marathi (preferred)
- Gujarati (preferred)
- Bengali (preferred)
- Odia (preferred)
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