Customer Care Representative

4 days ago


Bhilai, India Siya Relocation Pvt Ltd Full time

**Responsibilities**:

- Managing incoming calls and customer service inquiries
- Generate business from inboud enquiries
- Achieve sales target accordingly
- Generate business from networks and outreach
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

**Skills**:
Good in communcation and negotiation skill.
Regional Langauage is mandatory.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹7,661.82 - ₹15,760.72 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Flexible shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Kannada (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Punjabi (preferred)
- Marathi (preferred)
- Gujarati (preferred)
- Bengali (preferred)
- Odia (preferred)



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