Officer Customer Care

1 week ago


Hyderabad Telangana, India CDSL Full time

**Position**

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**Location**

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**Qualification**

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**Age Limit**

**Officer Customer care (disaster Recovery site)**
- Hyderabad- Graduate/ Postgraduate- Under 35 years**Experience - (No of positions - 1)**:
**Skills Preferred**:

- Graduate/Postgraduate from any filed, with 2-3 years of post-qualification experience in customer care function.
- Experience in the capital markets/Depositories/ Depository participants/RTAs or related field will have added advantage
- To co-ordinate with teams at primary site to understand the Operational aspects and processes relating to Customer Care
- Informing Customers about updates, policies from time to time as per communique been shared
- Analyse and report Customer data to device new strategies or update the existing ones.
- Foster healthy relationship with DPs/RTA & CH’s and should be emphatic.
- Ensure Customer has positive experience with CDSL



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