L1 Helpdesk Service Agent

Based in India - to be relocated in Pune office post COVID pandemic Reporting to CTO in India, with coordination with HR team as part of the onboarding processes Coverage: India and worldwide offices (mainly South East Asia), serving currently 300 employees (and growing) The IT Helpdesk Administrator is responsible for providing support to all user...

**About Anchanto**: We are a Global B2B cloud company that enables enterprises and partners to grow and manage their end-to-end Commerce and Logistics operations through its world class Cloud and AI products and services. With more than 7,000 customers, leading global brands, large retailers, and postal operators leverage Anchanto to process more than a...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

JLL supports the Whole You, personally and professionally. Helpdesk Executive Property and Asset Management What this job involves You will be responsible for MIS Cum Helpdesk responsibilities. You would be managing the following: Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**Company Description** Welcome to Logicon Facility Management Pvt. Ltd., where we have been revolutionizing facilities since 2006, setting new industry standards across major cities in India. Our team of 7000+ professionals spread across 7+ branches, including Pune, ensures excellence at every step. Logicon provides comprehensive facility management...

Job DescriptionJob description- Responsibilities:Should be handling Call / Chat / Email Support to end usersIdentifies issues create Service Request or Incident based on the issue type, and provide L1 resolution, on callShould flag any priority incidents immediately to the SMEEnsures Incident records are kept up to date throughout the life of the Incident,...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 2 year of Technical Support experience for ITES Company based out of Pune. -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 2 year of Technical Support experience for ITES Company based out of Pune. -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

Roles and Responsibilities - Be responsible & accountable for IT Service Delivery - Support IT Management in the decision-making process through the monitoring of relevant IT Services - Contributes to defining KPIs and dashboards and suggesting ways to improve performances - Ensures that all IT services and support functions remain responsive to...