L1 Helpdesk Service Agent

2 days ago

Pune, India UDYOG HR SOLUTIONS (OPC) PVT. LTD. Full time

Job Title : L1 Helpdesk Service Agent Roles and Responsibilities Excellent verbal & written communication skills in Arabic Language to connect with Internal & External Customers. - Should be efficient in handling L1 service desk & call support activities in Arabic Language for Airports/ Airlines - Have understanding of troubleshooting, setting up Outlook accounts and related issues, running Patch updates, disk and memory space errors, configuration knowledge, S/W installations, updating, MS office suite, Firewall related, Antivirus related, password resets, installing apps, etc. Excellent Communication skills in Arabic Language - Team player and contribute towards Team goals - Should be able to work in a high-pressure environment - Flexible to work with roster offs & shifts **Job Types**: Full-time, Permanent **Salary**: ₹216,002.85 - ₹611,094.99 per year Schedule: - Rotational shift **Experience**: - total work: 4 years (preferred) Ability to Commute: - Pune, Maharashtra (required) Ability to Relocate: - Pune, Maharashtra: Relocate before starting work (required)

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