
Furniture Operations Executive
2 days ago
**Key Responsibilities**
- Plan and schedule deliveries based on daily orders; coordinate with the warehouse and delivery teams to ensure timely dispatch and delivery.
- Manage and coordinate with delivery partners, drivers, loaders, and in-house delivery teams to maintain smooth operations.
- Update customers about their delivery schedules, address queries or changes, and resolve any delivery-related complaints or issues professionally.
- Maintain accurate records of dispatch, delivery confirmation, product condition reports, and customer feedback.
- Coordinate furniture installation teams and ensure they are briefed on the specific requirements of each delivery.
- Coordinate furniture installation teams (if applicable) and ensure they are briefed on the specific requirements of each delivery.
**Qualifications & Requirements**:
- Bachelor’s degree or equivalent work experience in logistics, operations, or supply chain preferred.
- 2+ years of experience in logistics, field operations, or delivery management, preferably in the furniture or large goods industry.
- Strong organizational and problem-solving skills.
- Excellent communication (verbal and written) and customer service skills.
- Tech-savvy: Comfortable using Excel, Microsoft Powerpoint, Google Sheets, and delivery tracking tools.
- Ability to work under pressure and adapt to dynamic schedules.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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