Customer Service Coordinator

1 day ago


Bengaluru Karnataka, India Blowhot Kitchen Appliances Pvt Ltd Full time

Profile: Customer Service Coordinator

Industry Type : Kitchen Appliances Industry

Experience : Min. 2-5 Years

Salary : 1.80 -2.40 LPA CTC

Qualification : UG/Graduate/PG

**Responsibilities**:

- Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service.
- Ensure timely and efficient delivery of services to customers.
- Communicate with customers to schedule appointments and provide updates on service status.
- Maintain accurate records of service requests, work orders, and customer interactions.
- Identify opportunities for process improvement and implement changes as needed.
- Resolving issues that arise concerning the delivery of our services.

**Job Requirements**:

- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
- Excellent customer service and problem-solving skills.
- High quality organizational skills.
- The ability to work well under deadlines and to multitask.
- Excellent verbal and written communication skills.

**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹240,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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